Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Temporary
- Location
- Dusseldorf
- Working Model
- Onsite
Job Summary
In this role, you will independently handle IT tickets, install client hardware, take care of software configurations, and document tasks in the system. You will also participate in exciting IT projects.
Job Technologies
Your role in the team
- Independent and professional handling of tickets as well as classification and analysis of fault reports, including the documentation of encountered error situations.
- Assembly and installation of client hardware and peripherals on-site at the customer's location.
- Installation and configuration of hardware and software components, including user training and ensuring smooth IT operations.
- Creation and maintenance of technical documentation in the Service Now ticketing system.
- Participation in exciting IT projects.
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Our expectations of you
Education
- Successfully completed vocational training as an IT specialist (m/f/d) for system integration or comparable qualifications.
Qualifications
- Knowledge of client and server operating systems as well as network knowledge and proficient handling of ticketing systems.
- Strong technical affinity as well as analytical thinking skills.
- Structured, solution-oriented, and conscientious way of working.
Experience
- Several years of professional experience in IT user support.
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Benefits
Work-Life-Integration
Job Locations
This is your employer
Aschert & Bohrmann GmbH
Aschert & Bohrmann GmbH is an experienced recruiting agency specializing in personnel selection and placement. Its strong team ensures competent advice and quick filling of positions.
Description
- Company Type
- Recruiting Agency
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Recruitment Agency
IT support specialist
- Location
- Dusseldorf
- Working Model
- Onsite
- Diversity
- Open for all genders
