Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Cologne
- Working Model
- Onsite
Job Technologies
Your role in the team
- Receiving, analyzing, and resolving technical inquiries and problems by phone, email, or personal contact.
- Installation, configuration and maintenance of hardware and software, including operating systems, applications and peripherals.
- Support in setting up and managing user accounts, access rights and network resources.
- Troubleshooting network connectivity issues, printers, mobile devices, and other IT systems.
- Documentation of support requests, solutions and workflows.
- Work closely with other IT teams to solve complex problems and propose improvements.
This text has been machine translated. Show original
Our expectations of you
Education
- Completed training or studies in the field of computer science, information technology or comparable qualification.
Qualifications
- Solid knowledge of operating systems (preferably Windows and macOS), office applications and network technologies.
- Good problem-solving skills and the ability to work under pressure.
- Strong communication and customer orientation.
- Ability to work in a team and willingness to cooperate in a dynamic environment.
- Fluent German and good English skills.
Experience
- Initial professional experience in IT support or a similar technical support role is an advantage.
This text has been machine translated. Show original
Benefits
Work-Life-Integration
Job Locations
This is your employer
Aschert & Bohrmann GmbH
Aschert & Bohrmann GmbH is an experienced recruiting agency specializing in personnel selection and placement. Its strong team ensures competent advice and quick filling of positions.
Description
- Company Type
- Recruiting Agency
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Recruitment Agency
IT Support Engineer
- Location
- Cologne
- Working Model
- Onsite
- Diversity
- Open for all genders
