Logo avenit AG

TYPO3 Support Architect

Job

  • Level
    Experienced
  • Job Field
    IT, Support, Application
  • Employment Type
    Full Time
  • Contract Type
    Permanent employment
  • Location
    Offenburg
  • Working Model
    Onsite
  • Job Summary

    In this role, you will develop digital solutions with TYPO3, handle support tickets, translate technical topics for clients, and work on templates and extensions to create excellent customer experiences.

    Job Technologies

    Your role in the team

    • You love TYPO3 - and interacting with people? At avenit, you develop digital solutions that work, and you ensure they continue to do so through support.
    • A client reaches out - not because something is broken, but because they trust you. Because you are the person who understands, explains, and solves things.
    • At avenit, we develop digital solutions that work – and keep them running with a strong support team.
    • Our goal is not to 'work through' tickets, but to create customer experiences that are memorable.
    • TYPO3 projects on a modern level (version 11+), where you work on templates, extensions, and backend logic.
    • Direct customer contact - You translate technical topics into clear language and find solutions that truly help.
    • Space to shape processes: You develop workflows, bring structure and quality to support.
    • A culture where collaboration matters - at eye level, with trust, humor, and genuine team spirit.

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    Our expectations of you

    Qualifications

    • Technically, you are proficient in: TYPO3 (from version 11) - TypoScript, Fluid Templates, Extbase.
    • PHP (object-oriented) as well as HTML, CSS, JavaScript, TypeScript.
    • MySQL/MariaDB, Git, Composer.
    • You can handle and prioritize support tickets independently.
    • A structured, independent way of working and a genuine sense of responsibility.
    • Customer orientation, friendliness, and reliability.
    • The ability to explain technical topics clearly.
    • Very good spoken and written German skills.
    • Enjoyment of process improvement and quality assurance.
    • Consulting competence - you understand how technology contributes to business success.
    • Basic understanding of hosting, servers, and deployment processes.

    Experience

    • Experience with our ticket system Jira.
    • Optional: TYPO3 certifications, experience in client management, or interest in mentoring.

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    Topics that you deal with on the job

    Job Locations

    • Location Offenburg

      Baden-Württemberg

      Germany

    This is your employer

    avenit AG

    avenit AG

    avenit AG, based in Offenburg, Germany, is an established digital agency specializing in supporting medium-sized companies in digital communication.

    Description

  • Company Type
    Established Company
  • Working Model
    Hybrid, Onsite
  • Industry
    Internet, IT, Telecommunication
  • Logo avenit AG

    TYPO3 Support Architect

    Location
    Offenburg
    Working Model
    Onsite
    Diversity
    Open for all genders

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