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Application Support Interoperability

Job

  • Level
    Experienced
  • Location
    Ulm
  • Working Model
    Onsite
  • Job Field
    IT, Support, System
  • Employment Type
    Full Time
  • Contract Type
    Permanent employment

Job Summary

In this role, you are responsible for the secure operation and further development of interoperability solutions, conducting updates, and supporting departments with integration projects and interface queries.

Job Technologies

Your role in the team

  • The Interoperability Application Manager (m/f/d) is responsible for the stable and secure operation of interoperability solutions, including interface management, within their area of responsibility.
  • She ensures their continuous and needs-based development, taking into account legal requirements, technical standards, and the needs of the specialist departments.
  • Furthermore, the role includes participating in projects that ensure the long-term performance, efficiency, and future viability of interoperability solutions.
  • Operation, monitoring, and further development of the managed interoperability solutions, as well as the connected interfaces and platforms.
  • Planning, execution, and documentation of updates, patches, and upgrades in the field of interoperability solutions.
  • Consulting and supporting the specialist departments (medical, administrative, technical) on interoperability issues, requirements analysis, and process optimization.
  • Coordination with IT infrastructure regarding system landscapes, networks, security, and availability.
  • Introduction and ensuring standards (e.g., information models) and legal requirements (e.g., information security).
  • Coordination and management of manufacturers and external service providers, e.g., for operation, maintenance, and further development.
  • Participation, execution, and management of projects in the field of interoperability and system integration, including documentation, testing, rollout, and training.
  • Second-level support for the managed integration solutions, including error analysis, troubleshooting, and close collaboration with internal and external partners.
  • Coordination with first-level support for efficient incident management as well as a clear escalation and communication structure.
  • Representation within the team as needed and active participation in the further development of the interoperability strategy.

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Our expectations of you

Education

  • Completed degree in (Medical) Informatics, Business Informatics, or a comparable qualification; alternatively, an IT-oriented training with several years of professional experience, preferably in the healthcare sector.
  • In-depth knowledge of interoperability standards (HL7, FHIR, IHE, DICOM) and communication platforms.

Qualifications

  • Technical understanding of networks, servers, databases, messaging systems, and interface architecture.
  • Knowledge in data protection and information security is an advantage.
  • Knowledge in process and project management (e.g., ITIL, IPMA, agile methodologies) is desirable.
  • Analytical and conceptual thinking, quality awareness, as well as a structured, solution-oriented work approach.
  • Strong communication skills and the ability to explain complex IT issues clearly.
  • Ability to work in a team and willingness to cooperate, especially in interdisciplinary projects with IT, engineering, clinical staff, and external partners.
  • Assertiveness and diplomatic skills in aligning requirements and resolving conflicts.
  • Organizational and negotiation skills, especially in managing manufacturers and service providers.
  • Resilience, flexibility, and the ability to confidently set priorities even under time pressure.
  • Strategic and commercial thinking to align integration solutions in line with the overall organization.

Experience

  • Experience with operation, further development, and customization of interoperability solutions.
  • Experience working with manufacturers, external service providers, and support structures (First/Second Level).

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What we offer

  • A remuneration according to the collective agreement TV UK (collective agreements - AGU University Hospitals) from pay grade E10 UK to pay grade E13 UK (pay scale TV UK.pdf).
  • The specific classification is made based on your qualifications as well as the duties to be performed.
  • The respective level of experience is determined by relevant professional experience.
  • Annual special payment and company pension scheme.
  • Individual onboarding and personnel development planning.
  • Opportunities for personal and professional development, e.g., specialized training, additional qualifications, and support for part-time studies.
  • Offers to reconcile family and work, e.g., company-owned kindergarten and nursery.
  • Company accommodation and public transport subsidy.
  • Workplace health promotion (e.g., collaborations with various fitness studios).
  • Diverse corporate benefits/discounts.

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Benefits

Work-Life-Integration

Health, Fitness & Fun

Topics You Will Work On

Job Locations

  • Location Ulm

    Baden-Württemberg

    Germany

About Your Employer

Universitätsklinikum Ulm

Universitätsklinikum Ulm

The Universitätsklinikum Ulm (University Hospital Ulm) is the largest patient care complex in the region and caters to 49.700 patients per year and performs over 270.000 outpatient examinations per quarter, it performs medical research as well as being a academic medical school for the University of Ulm.

Description

  • Company Size
    50-249 Employees
  • Company Type
    Established Company
  • Working Model
    Hybrid, Onsite
  • Industry
    Healthcare, Social Sector
Logo Universitätsklinikum Ulm

Application Support Interoperability

Location
Ulm
Working Model
Onsite
Diversity
Open for all genders

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