Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Munich
- Working Model
- Onsite
Job Summary
In this role, you install and configure workstations, train users on new applications, and resolve IT issues on-site in First and Second Level Support. You will perform updates and document everything in the ticketing system.
Job Technologies
Your role in the team
- They install and configure the complete workstations of the employees.
- They instruct users on how to operate new applications and devices.
- They analyze and resolve issues directly on-site as part of First and Second Level Support.
- They solve general information technology issues.
- They perform updates and ensure smooth operation.
- They document all processes carefully in the internal ticketing system.
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Our expectations of you
Education
- Completed vocational training in the IT sector, for example as an IT specialist for system integration, IT customer support, IT systems electronics technician, IT systems merchant, IT service technician, information electronics technician, or a comparable qualification.
Qualifications
- Experienced in managing client hardware as well as peripheral devices.
- Knowledge of current Windows operating systems and common Office applications.
- Good knowledge of German.
Experience
- Ideally, you already have several years of professional experience in IT support.
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Benefits
Health, Fitness & Fun
More net
Food & Drink
Work-Life-Integration
Job Locations
This is your employer
puro Personaldienstleistung GmbH
As an established recruiting agency, puro Personaldienstleistung GmbH offers comprehensive services in personnel placement and consulting to assist companies in their search for top talent.
Description
- Company Type
- Recruiting Agency
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Recruitment Agency
First and second level support staff
- Location
- Munich
- Working Model
- Onsite
- Diversity
- Open for all genders
