Job
You analyze and resolve support requests in a ticketing system, document issues, communicate with other support units, and contribute to IT projects and application testing.
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Job technologies
Your role in the team
- You handle requests in the ticket system and take care of documenting disruptions.
- You independently handle error analysis and troubleshooting related to your applications.
- You communicate with the downstream support units and contacts.
- You support us with IT projects and in testing the applications.
Our expectations of you
Education
- You have completed training in the IT field or possess comparable professional practical experience.
Qualifications
- You are interested in IT topics and IT technology and are willing to familiarize yourself with new tasks and areas.
- You have basic knowledge in application support and ticketing systems.
- You have a basic understanding of JavaScript.
What we offer
- Attractive salary, holiday pay, permanent employment contract.
- Hybrid working, digital time tracking.
- Modern equipment corresponding to your activity.
- 30 days of vacation, paid leave on December 24th and December 31st, and special leave for special occasions.
- Discounted offers at B&O Parkhotel in Bad Aibling, Urban Sports Club & EGYM Wellpass, JobRad, employee discounts in over 600 shops, 100 € childcare subsidy every month, and many more.
- Permanent employment contract in a secure company, company pension scheme, and group accident insurance.
- Extensive development offering in our learning environment Studytube.
Benefits
Work-Life-Integration
Health, fitness & fun
Higher take-home pay
Food & drink
Job locations
About your employer
B&O is a company that specializes in renovating and repairing affordable housing using traditional methods and innovative technology. In addition to maintaining and repairing approximately 600,000 homes each year, B&O offers specialized solutions for modernization to housing companies. These solutions can be used either when tenants move out or while the building is occupied.
- Established Company
- Onsite, Hybrid, Full Remote
- Construction, Real Estate, Building Services
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