Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Dusseldorf
- Working Model
- Onsite
Job Summary
In this role, you will analyze and resolve issues in 1st and 2nd level support, handle installation and maintenance of hardware, and manage workplace IT including network connectivity.
Job Technologies
Your role in the team
- Support and assistance for users in 1st and 2nd level support.
- Analysis, processing, and documentation of disturbances and service requests.
- Installation, configuration, and maintenance of hardware (notebooks, PCs, peripherals, mobile devices).
- Setup and maintenance of workplace IT including network connectivity.
- Support with rollouts, updates, and IT projects.
- Collaboration with central IT teams to ensure a unified IT infrastructure.
- Maintenance and management of IT equipment as well as asset management.
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Our expectations of you
Education
- Completed IT apprenticeship (e.g., IT Specialist System Integration) or a comparable qualification.
Qualifications
- In-depth knowledge of Windows Client operating systems, Microsoft 365, and common hardware.
- Basic understanding of network technologies (TCP/IP, WLAN, VPN).
- Strong service orientation as well as friendly and confident demeanor.
- Independent, structured, and solution-oriented working style.
- Excellent communication skills and enjoyment in working with users.
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What we offer
- Team spirit and diversity.
- Attractive compensation.
- Versatile training opportunities.
- Team and sports events.
- Global network.
- Attractive employee referral program.
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Benefits
Work-Life-Integration
Health, Fitness & Fun
Food & Drink
Job Locations
About Your Employer
Akkodis Germany GmbH
Akkodis Germany GmbH, part of the global Akkodis, provides comprehensive technology and engineering services. With a focus on digital transformation, the company supports businesses across various sectors.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication
IT technician
- Location
- Dusseldorf
- Working Model
- Onsite
- Diversity
- Open for all genders
