Job
In this role, you will be responsible for first and second-level support, manage client systems, resolve technical issues, and actively shape IT projects to advance our infrastructure.
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Job technologies
Your role in the team
- First- & Second-Level Support - You are the first point of contact for our employees and ensure that hardware and software issues are resolved quickly.
- Client Management - You install, configure, and manage PCs, notebooks, thin clients, and mobile devices through our software distribution.
- Hardware Service - You are responsible for the setup, maintenance, and replacement of end devices and peripherals.
- Managing IT workstations - You ensure that our client infrastructure operates reliably and keep an eye on its operation.
- Rollout & Introduction of New Solutions - You assist with the deployment of new hardware and software as well as rollouts and updates.
- Incident Management - You analyze, document, and resolve technical disruptions, contributing to high system availability.
- Actively shape IT projects - You independently take on smaller projects and contribute your ideas for the further development of our client landscape.
Our expectations of you
Education
- Completed vocational training or a degree with a focus on IT.
Qualifications
- Solid knowledge in the administration of Windows client operating systems as well as Windows environments.
- Proficient in Active Directory with basic knowledge of DNS and DHCP.
- Basic understanding of network technologies as well as IT security standards.
- An independent, structured way of working, service orientation, and enjoyment in dealing with users.
Experience
- Experience in client management or IT support, ideally in a hospital or healthcare setting.
- Experience with software deployment and endpoint management (e.g., Matrix42).
- Experience in the installation, configuration, and support of PCs, notebooks, thin clients, and peripherals.
What we offer
- Working with modern technology, there's no such thing as 'We've always done it this way' here.
- Varied and challenging responsibilities - boredom? Not at all!
- Flexible working hours - thanks to the flextime model, you can perfectly combine work and private life.
- Top benefits - corporate fitness (Hansefit), bike leasing (JobRad), and corporate benefits.
- Further education - we support you if you want to develop yourself.
- A remuneration based on the TVöD VKA (EG8 to EG10) with a monthly gross salary of €3,486.40 to €5,753.35 for full-time employment, with the specific classification and step assignment determined by qualifications and professional experience, as well as additional social benefits such as an annual special payment and a largely employer-funded occupational pension scheme.
- 30 vacation days + additional days off at Christmas and New Year's Eve.
- Modern office spaces equipped with the latest amenities for a comfortable working environment.
- A dynamic team - we are collegial, open, and have a lot of fun at work!
Benefits
Work-Life-Integration
Health, fitness & fun
Job locations
About your employer
The Karl-Jaspers-Klinik is an academic teaching hospital for psychiatry, psychotherapy, and psychosomatics located near Oldenburg. With 591 inpatient beds and 84 day clinic treatment places, it is one of the largest employers in the region, providing comprehensive medical care.
- Established Company
- Onsite, Hybrid
- Healthcare, Social Sector
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