Job
- Level
- Senior
- Job Field
- IT, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Uhingen
- Working Model
- Onsite
Job Summary
In this role, you lead the Workplace team, coordinate tasks, make technical decisions, and continuously improve our Workplace services and processes.
Job Technologies
Your role in the team
- As Lead IT Workplace Engineer, you will take on the technical leadership of our Workplace team and serve as the central contact for the operational management of the department.
- You coordinate tasks and priorities, make technical decisions, and actively participate in complex topics.
- At the same time, you will continuously develop our workplace services, processes, and standards together with the team.
- They combine technical expertise with a strong service orientation and a good sense for efficient processes, working closely with IT management, adjacent IT departments, and external partners.
- Technical leadership and operational management of the IT Workplace team with currently approximately 4 to 5 employees: You coordinate tasks, set priorities, and work together with the team to ensure reliable and efficient IT operations.
- Technical responsibility in daily operations: You support the team with complex issues, make professional and technical decisions, and actively contribute to solutions when needed.
- Further development of our workplace environment: You identify areas for improvement and drive the advancement, standardization, and automation of our services, processes, and technical solutions.
- Ensuring high service quality: You keep the requirements of our internal users in mind and work together with the team to further develop a reliable, service-oriented workplace operation.
- Design and further development of workplace processes and services, taking into account ITSM and ITIL principles: ensuring clear responsibilities, structured workflows, and continuous improvement of service quality.
- Professional representation of the Workplace sector: representation in cross-departmental projects, technical coordination, as well as the introduction and further development of solutions and standards.
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Our expectations of you
Education
- Successfully completed studies in Computer Science, Business Informatics, or a comparable qualification such as a completed IT vocational training with several years of professional experience.
Qualifications
- Solid technical understanding of modern workplace and endpoint environments, as well as the willingness to actively participate operationally and technically.
- The ability to assess technical contexts, make decisions, and take responsibility for their implementation.
- Good understanding of IT service management and ITIL principles, as well as the ability to apply them practically within one's own area of responsibility.
- Strong service and customer orientation as well as a good understanding of the requirements of a reliable and professional IT operations.
- A structured, independent, and solution-oriented way of working, as well as the willingness to actively drive topics forward and identify potential for improvement.
- Strong communication skills and confident demeanor when interacting with employees, departments, IT colleagues, managers, and external partners.
Experience
- Several years of professional experience (Senior-Level) in the client or workplace environment or in a comparable technical role, and ideally initial experience in a specialized leadership, coordinating, or managerial position.
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What we offer
- Flexible 40-hour workweek with a time account.
- 30 days of vacation for your recovery.
- Modern work equipment with an ergonomic workspace.
- Company-owned and subsidized canteen for your well-being.
- EGYM Wellpass, bike leasing, and other health-promoting offers.
- Internal training program "Learn from me! Learn from external!"
- Subsidy for company pension schemes to secure your future.
- Regular health checks such as skin cancer screening, eye test, and flu vaccination.
- corporate benefits and attractive employee discounts with local partner companies.
- Structured onboarding program including Waldner Welcome Days with insights into the various company divisions.
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Benefits
Higher Take-Home Pay
Food & Drink
Work-Life-Integration
Topics You Will Work On
Job Locations
About Your Employer
WALDNER
Since 1908, Waldner has been moving forward. From the Allgäu to the world. From the flask-making industry to diverse industries such as pharmaceuticals, chemistry, research, education, medicine, food, animal feed, analytics, automotive, industry and biotech.
Description
- Company Type
- Established Company
- Working Model
- Onsite
- Industry
- Industry, Production, Pharmaceutical Sector, Chemical Industry, Biotech
Lead IT Workplace Engineer
- Location
- Uhingen
- Working Model
- Onsite
- Diversity
- Open for all genders
