Job
- Level
- Experienced
- Job Field
- IT, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Munich
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you answer customer inquiries via email and phone, analyze problems with your team, assist in projects, and test IT solutions to achieve optimal results.
Job Technologies
Your role in the team
- You respond to and document customer inquiries. In German or English. By email or phone.
- Then your team comes into play. Together, you analyze your clients' problems and find the solution.
- You are the crucial interface between the clients and the specialist departments.
- Additionally, you support clients with projects and test IT solutions. Every day brings something new!
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Our expectations of you
Education
- You already have technical training and experience as an IT specialist.
Qualifications
- You are a techie. Excellent IT makes you happy and proud.
- Databases? You're familiar with them. SQL is especially important.
- Analytical thinking in processes and quick comprehension are your strengths - even when things get a bit more complicated.
- You need a keen eye, sometimes even at night. Because on standby duty, everyone takes turns to support our customers 24/7.
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What we offer
- Excel in your profession. Be happy in your life. Both are important to us. That's what we stand for.
- Three, two, one, action! The ability to generate ideas and turn them into reality.
- Permanent employment with fair compensation complemented by various allowances suitable for you: from childcare to canteen, internet subsidy, and retirement benefits.
- Up to you! Flexible working hours, hybrid work, Workation (EU + Switzerland), 30 days of vacation.
- Mobility: BusinessBike, free shuttle bus directly from the S-Bahn to the office, and free parking – this is how you can get to us in a relaxed manner.
- Goodies: Corporate benefits, mobile massage, and free drinks & fruit.
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Benefits
Work-Life-Integration
- 🧳Relocation Support
- 🏖️Workation
- 🚌Excellent Traffic Connections
- 🏠Home Office
- ⏰Flexible Working Hours
- 🍼Day Care for Kids
Health, Fitness & Fun
Food & Drink
Higher Take-Home Pay
Topics You Will Work On
Job Locations
About Your Employer
SupplyOn AG
SupplyOn is an IT service provider specializing in solutions for intelligent supply chain management for the automotive, aerospace, railway and manufacturing industries.
Description
- Company Size
- 50-249 Employees
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Industry, Production
2nd-Level IT Supporter
- Location
- Munich
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
