Job
- Level
- Experienced
- Job Field
- IT, System
- Employment Type
- Part Time/Full Time
- Contract Type
- Permanent employment
- Location
- Altenholz
- Working Model
- Onsite
Job Summary
In this role, you provide on-site user support, administer Windows 11 client environments, troubleshoot hardware and software issues in 1st and 2nd level support, and manage users in Active Directory.
Job Technologies
Your role in the team
- IT support as well as technical assistance for users and systems on-site
- Operation, administration, and further development of client systems
- Analysis, diagnosis, and troubleshooting of hardware and software issues in 1st and 2nd level support.
- User and rights management in Active Directory as well as maintenance and adjustment of Group Policy Objects (GPOs)
- Participation in the integration, maintenance, and further development of IT system landscapes
- Support within the scope of IT service processes according to ITIL (Incident, Problem, and Change Management)
- Continuous on-site support activity directly at the customer's location (5 days a week)
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Our expectations of you
Education
- Completed vocational training in the IT sector, e.g., IT specialist for system integration, IT system management, or a comparable qualification with relevant professional experience.
Qualifications
- Solid knowledge in the administration and support of Windows 11 client environments as well as Windows Server systems.
- Knowledge in system administration as well as in ITSM- and ITIL-based processes
- Structured, analytical, and service-oriented working style with a strong understanding of operational processes.
- Knowledge in Linux system administration is desirable.
- Willingness to undergo a security check in accordance with the Hamburg Security Clearance and Confidentiality Act (HmbSÜGG)
Experience
- Practical experience in the administration of Active Directory and Group Policies (GPOs)
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What we offer
- 38.7 hours per week in full-time
- Part-time, job and top sharing, flexible retirement, sabbaticals, and workation
- 30 days of vacation, plus additional days off on December 24th and 31st.
- Secured salary development thanks to a company-specific collective agreement, annual special payment
- Company pension scheme subsidy (5.49% of gross salary)
- Asset-building benefits
- Training opportunities provided by the internal IT education and consulting center
- Individual career planning
- Specialization Programs
- Diverse health offerings, e.g., fitness studio collaborations
- Support in every life situation
- Mobility offers and allowances, such as bike leasing and company ticket
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Benefits
Health, Fitness & Fun
Work-Life-Integration
More net
Job Locations
This is your employer
Dataport
We are your strong partner for all IT-related questions: Whether you need a data center, devices, networks, or specialized software – we deliver the complete technical solution and support you with all questions regarding IT. In addition, our company offers numerous other services to the public sector. From procurement to training to project management and consulting – we cover the entire spectrum and are always here for you!
Description
- Company Type
- Digital Agency
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Consulting, Internet, IT, Telecommunication
Dev Reviews
by devworkplaces.com
Total
(1 Review)Culture
3.5Career Growth
3.2Engineering
3.2Workingconditions
4.6
IT System Administrator Support & Operations
- Location
- Altenholz
- Working Model
- Onsite
- Diversity
- Open for all genders
