Job
- Level
- Experienced
- Job Field
- IT, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Munich
- Working Model
- Onsite
Job Summary
In this role, you will actively manage the operation of the Managed Clients, handle incidents, and regularly optimize client releases while also contributing to the analysis and resolution of issues.
Job Technologies
Your role in the team
- Ensuring operations.
- Contribute to the maintenance, management, and optimization of the Managed Client.
- SLA-compliant processing of incidents, changes, and releases.
- Testing client releases and evaluating new hardware.
- Analysis of disturbances as well as participation in their elimination.
- Willingness to participate in on-call duty.
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Our expectations of you
Education
- Completed IT vocational training or studies with a focus on computer science.
Qualifications
- Good knowledge of Windows operating system (W11) in the areas of installation, updates, drivers, and automation.
- Basic knowledge of Microsoft Configuration Manager.
- Good knowledge of IT service support processes (focusing on incident and problem management).
- Very good knowledge of German as well as basic knowledge of English.
Experience
- Initial professional experience and technical know-how in larger and complex IT infrastructures.
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Benefits
Health, Fitness & Fun
Work-Life-Integration
More net
Job Locations
This is your employer
BWI GmbH
At the IT Service Center of the Federal Government, we offer comprehensive IT services under one roof. With over 4,000 employees, we are one of the ten largest IT service providers in Germany. We are looking for authentic IT enthusiasts who share our passion and are searching for challenging IT projects to help shape Germany's future.
Description
- Company Size
- 250+ Employees
- Company Type
- Established Company
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication
Dev Reviews
by devworkplaces.com
Total
(1 Review)3.6
Engineering
2.7Workingconditions
4.4Culture
3.7Career Growth
3.6
Associate System Engineer - Client Management
- Location
- Munich
- Working Model
- Onsite
- Diversity
- Open for all genders
