Job
- Level
- Experienced
- Job Field
- IT, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Leipzig
- Working Model
- Hybrid, Onsite
Job Summary
You manage and support Microsoft 365 services such as Exchange Online and Teams, handle user and identity management, analyze issues, and oversee devices throughout their lifecycle in Intune.
Job Technologies
Your role in the team
- Operation and administration of Microsoft 365 services: You support the stable operation of Exchange Online, Microsoft Teams, SharePoint Online, and OneDrive, and analyze as well as troubleshoot issues such as login problems, synchronization errors, or restrictions in the email and collaboration environment.
- User and Identity Management (Azure AD/Entra ID): You manage users, groups, and roles, assist with MFA, Conditional Access, and access issues, and support guest and external user access.
- Intune Lifecycle Support: You oversee end devices throughout their entire lifecycle, from enrollment and deployment to decommissioning. You assist with policies, compliance requirements, security baselines, as well as the distribution and maintenance of applications.
- Azure Infrastructure Support (Operational): You assist in the operation of Azure resources such as virtual machines, storage, and network components, and contribute to error analysis, changes, and minor optimizations in hybrid environments.
- Service Operations and ITSM: You work in 1st to 3rd level support, handle tickets in a structured manner, document solutions transparently, and actively contribute to meeting agreed service levels.
- Collaboration and Communication: You work closely with internal specialist teams and communicate with Microsoft or other partners on more complex cases. Additionally, you assist users with technical inquiries at a professional level.
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Our expectations of you
Education
- Completed technical training.
Qualifications
- Knowledge of user and identity management with Microsoft Entra ID / Azure AD as well as Azure-based infrastructures and their operation in a service context.
- Knowledge of ITIL and experience with MS Office products.
- Strong team and communication skills, high service and customer orientation, as well as an independent, reliable, and quality-conscious work approach.
- Negotiation-level German skills (at least C1) and fluent English skills.
Experience
- First to several years of professional experience in IT support in the M365 or cloud-related environment, ideally with an IT service provider.
- Experience in supporting Microsoft 365 services such as Exchange Online, Teams, Intune, SharePoint Online, and OneDrive.
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What we offer
- An open corporate culture: We are a strong team of dedicated employees and interact on an equal footing. The doors to management are literally always open. We continuously work on improving our communication and internal processes.
- Flexible working arrangements, both on-site and hybrid. We operate on a trust-based working hours system, and any overtime is compensated with time off.
- A structured onboarding program supervised by at least one experienced mentor: After the initial days—which will mainly involve organizational matters, training sessions, and introductory meetings—you will immediately start with the daily operations. Your mentor will provide intensive support during your onboarding to ensure you achieve sustainable learning effects from the very beginning. Additionally, more than 200 helpful colleagues are available to assist you with your new tasks.
- Targeted further training in consultation with our Education Manager: Together, we develop an individual development plan and support you in achieving your professional goals. The implementation is carried out internally or in the form of one of our numerous specialist and leadership training programs from external providers and certification partners.
- Modern Workplace: You will receive a standard issue notebook, company mobile phone, and a mobile headset — regardless of your role or position. All office workstations are equipped with two monitors each. For your health, our desks are height-adjustable, and the keyboard and mouse are ergonomically designed upon request.
- Popular benefits: The opportunity to use a company car, a company bike, or a job ticket - also for private use. If desired, you can also benefit from a kindergarten subsidy or the conversion of a salary component into VWL and BAV. Additionally, there are further incentives such as company and team events, discounts through the Corporate Benefits portal, free fruit and beverages, special acknowledgments for birthdays and anniversaries. There is also the possibility to take a sabbatical.
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Benefits
Work-Life-Integration
- 🏖️Workation
- 🍼Day Care for Kids
- 🚌Excellent Traffic Connections
- 🐕Animals Welcome
- 🏝Extra Holidays
- 🏠Home Office
- ⏰Flexible Working Hours
- ⏸Educational Leave/Sabbatical
Health, Fitness & Fun
More net
Topics that you deal with on the job
Job Locations
This is your employer
WBS Training AG
More than 1,400 employees work to create digital and flexible education offerings. For more than 40 years, WBS GRUPPE has been providing excellent qualifications, self-competencies, and practical knowledge to students. This helps us to specifically increase our customers' job and career prospects, and helps businesses to develop competent staff. This is important to us.
Description
- Company Type
- Established Company
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Education System
Dev Reviews
by devworkplaces.com
Total
(1 Review)3.1
Career Growth
3.2Engineering
2.7Workingconditions
3.2Culture
3.5
IT system administrator M365/Azure
- Location
- Leipzig
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
