Job
- Level
- Junior
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Temporary employment
- Location
- Stuttgart
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you develop user-oriented IT solutions, support colleagues with IT devices and MS365 applications, and are responsible for service processes and documentation within IT operations.
Job Technologies
Your role in the team
- You drive innovative technologies forward and ensure that our IT services run smoothly.
- You work closely with internal clients, understand their needs, and find pragmatic, user-oriented solutions related to IT end devices.
- You can expect a mix of operational service work and exciting IT projects where you can contribute and implement your own ideas.
- Together, we work on delivering an excellent IT service experience for our employees.
- As a Junior Professional (all genders) in IT Service, you support our IT Operations department and thus contribute to smooth, modern, and service-oriented IT operations.
- You assist our users – on-site or remotely via our service tool – with all questions related to IT end devices and standard applications (e.g., Windows, MS Office/Teams/Outlook, browsers, drive permissions) and help users to operate more efficiently and securely.
- Training new employees on the IT infrastructure is also part of your responsibilities. Additionally, you maintain ongoing communication with external IT service providers regarding hardware procurement.
- Furthermore, you install, configure, and maintain Windows clients, notebooks, multifunction devices, and mobile devices, and support the planning, procurement, configuration, and deployment of new devices throughout the entire device lifecycle management.
- In M365 support, you primarily assist our users with: Exchange (mailboxes, distribution lists) as well as MS Teams (permissions, client issues).
- Rights management and support for centralized file storage: Fileserver (checking access rights for Company & Project Files) as well as the setup of Multi-Factor Authentication (MFA).
- A comprehensible ticket documentation, maintaining internal guides, and contributing to our knowledge database are central components of your daily routine.
- You contribute to the further development of our IT service tools, such as the O365/Power Apps environment, support our internal digitization and IT projects, and actively assist with our IT service processes for the entire organization to continuously optimize our support concepts.
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Our expectations of you
Education
- A successfully completed degree in (Business) Informatics, in the IT or engineering field, a successfully completed vocational training as an IT specialist in system integration, or a comparable qualification.
Qualifications
- Good understanding of the areas of Client, M365, and Mobile Device Management.
- High customer and service orientation, with a pronounced agile, independent, structured, and professional working style.
- Open, team-oriented, empathetic personality, strong solution orientation and reliability, combined with a pragmatic hands-on mentality.
- Excellent communication and presentation skills in German and English - both in a technical context and in interactions with business stakeholders.
Experience
- Initial professional experience in Onsite IT Support within a modern service company, a technology-oriented consultancy, or in the Tech/IT environment.
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What we offer
- Flexible models such as remote work, flexible working hours, or sabbaticals provide individual flexibility—tailored to personal life phases and needs.
- Employees can benefit from discounted terms on VW leasing.
- Employees benefit from price advantages through corporate benefits, employee discounts on Porsche Lifestyle products, and services such as parcel stations.
- We promote sustainable mobility with discounted Germany tickets, bicycle leasing, and comprehensive charging infrastructure for electric vehicles at our locations.
- Employees can expect a diverse, subsidized catering offering with fresh, seasonal, and regional dishes, modern cafeterias, and sustainable ToGo options.
- We focus on holistic health prevention—with check-ups, vaccinations, ergonomic consulting, digital tools, and comprehensive support through occupational health management.
- A variety of programs support the reconciliation of work and family life—including childcare, holiday programs, parent networks, and a family service. Additionally, Porsche offers opportunities for social engagement.
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Benefits
Work-Life-Integration
More net
Health, Fitness & Fun
Food & Drink
Topics that you deal with on the job
Job Locations
This is your employer
Porsche
Dr.-Ing. h.c. F. Porsche AG, usually shortened to Porsche AG, is a German automobile manufacturer specializing in high-performance sports cars, SUVs and sedans.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Vehicle Manufacturing, Supplier, Industry, Production
Employer reviews
by devworkplaces.com
Total
(1 Review)3.7
Workingconditions
4.4Career Growth
4.0Culture
3.6Engineering
3.0
Junior Professional IT Service
- Location
- Stuttgart
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
