Job
In this role, you are the technical contact for our partners, addressing technical inquiries, supporting project installations, and collaborating closely with product management and development teams.
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Your role in the team
- Our partners' contact persons for technical issues related to our products.
- Technical support for our authorized partners within the scope of our products.
- Technical support for projects and installations.
- Analysis and documentation of impairments related to our products.
- Cross-team collaboration in the context of product development and with product management.
- Presales support.
Our expectations of you
Education
- Training as an IT Specialist in System Integration (m/f/d) or comparable.
Qualifications
- Good networking skills.
- Good knowledge in the field of IT security.
- Structured, meticulous, and independent way of working.
Experience
- Initial professional experience.
What we offer
- Through our onboarding concept, we enable a perfect start.
- Mobile working is not just a tool for us, but part of our corporate culture and is possible in many positions by arrangement.
- Are you aiming for a specialist or leadership career? We are happy to accompany you on this journey.
- Modern technical equipment is available for daily work.
- Our company supplementary health insurance includes the modules dental coverage and preventive care.
- Through our strong partnerships, we support the personal well-being of our employees.
- Together, we save for your retirement with a 20 percent Securepoint subsidy.
- We have a bicycle leasing program - it ensures mobility and is good for the environment.
Benefits
Health, fitness & fun
Topics you will work on
Job locations
About your employer
Securepoint GmbH is an established German company that develops and sells innovative cybersecurity solutions. It supports SMEs and authorities in securing their networks.
- Established Company
- Full Remote, Hybrid, Onsite
- Internet, IT, Telecommunication
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