Job
- Level
- Experienced
- Location
- Ludwigsburg
- Working Model
- Onsite
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Temporary employment
Job Summary
In this role, you assist users with software and hardware issues, install IT systems, and document requirements in IT management. Introducing new applications is also part of your responsibilities.
Job Technologies
Your role in the team
- Support and assistance with issues related to installed hardware and software
- Efficient resolution of user issues using the deployed support tools
- Introduction to the use of new applications or hardware products
- Installation, inventory management, and administration of hardware and software
- Support in the awarding and monitoring of location-based repair orders and services
- Planning and documentation of IT requirements within the scope of the IT requirements management process
- Receiving change freezes, capacity, and support requests from the business unit for specific business phases and processes
- Review of functional requirements
- Order processing for IT equipment
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Our expectations of you
Education
- Secondary school leaving certificate or higher, as well as completed training as an IT specialist for system integration or a comparable qualification
Qualifications
- Knowledge in the areas of: MS Office, MS Windows Server, MS Exchange, Active Directory, Citrix, and network technologies
- Communication skills and solution-oriented approach
- High customer orientation
- Fluent German and English skills
Experience
- Experience in the requested area is desirable
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What we offer
- 36-hour week
- Flexible working hours
- Mobile working (depending on the area of activity)
- Attractive compensation
- Vacation and Christmas bonuses
- Company pension scheme
- Capital-forming benefits
- Subsidy for public transportation
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Benefits
Higher Take-Home Pay
- 🏝️Summer and Christmas Bonus
- 💻Company Notebook for Private Use
- 🛍Employee Discount
- 👴🏻Company Retirement Provision
Work-Life-Integration
- 🚌Excellent Traffic Connections
- 🏠Home Office
- 🍼Day Care for Kids
- 🏝Extra Holidays
- ⏰Flexible Working Hours
- 🕺No Dresscode
Health, Fitness & Fun
Food & Drink
Job Locations
About Your Employer
Volkswagen AG
The Volkswagen Group, which has its headquarters in Wolfsburg, Germany, is one of the world's leading manufacturers of automobiles and commercial vehicles.
Description
- Company Size
- 250+ Employees
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Industry, Production
Employer reviews
by devworkplaces.com
Total
(2 Reviews)3.4
Workingconditions
4.0Engineering
2.8Career Growth
3.1Culture
3.6
Local IT Support Employee
- Location
- Ludwigsburg
- Working Model
- Onsite
- Diversity
- Open for all genders
