Job
- Level
- Experienced
- Job Field
- IT, BI, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Telgte
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you support the operational operation of central ERP applications such as SAP and Microsoft Dynamics 365, handle incidents, and coordinate complex topics with internal and external teams.
Job Technologies
Your role in the team
- Support of the operational management of core ERP applications, particularly SAP and Microsoft Dynamics 365.
- Processing of incidents, service requests, and minor changes, as well as sustainable analysis and resolution of disruptions.
- Participation in IT service processes (Incident, Problem, and Change Management).
- Coordination and alignment of more complex topics with internal application teams as well as external IT service providers.
- Participation in maintenance, updates, testing as well as the upkeep and further development of system and support documentation.
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Our expectations of you
Qualifications
- Basic knowledge of IT service management processes (e.g., ITIL) is advantageous.
- Structured, service- and solution-oriented working style with a strong customer focus.
- Very good knowledge of German and ideally English.
Experience
- First to several years of professional experience in IT support or application support, ideally in an ERP environment.
- Experience in handling ticketing systems as well as in collaborating with external IT service providers.
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What we offer
- Permanent employment contract in a trading company that has been successful for over 40 years and a structured onboarding process.
- Up to 60% remote work, 30 vacation days plus days off on December 24th and 31st, and the option to bring your dog along.
- Regular feedback sessions, annual development reviews, training for professional and personal development, as well as regular after-work events.
- Job bike leasing, free fitness apps, discounted access to gyms, free beverages, flu vaccination, and health days.
- 20% employee discount, three times a year 50% seasonal vouchers, company pension scheme, asset-building benefits, and access to numerous employee discounts (Corporate Benefits).
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Benefits
Work-Life-Integration
Health, Fitness & Fun
More net
Topics that you deal with on the job
Job Locations
This is your employer
Takko Fashion GmbH
Takko Fashion has undergone great success since it was founded in 1982, becoming an international smart discounter with nearly 1,900 stores across 17 countries. We provide customers with current trends that are modern and practical for families. Our fashion is wearable and close to the everyday lives of our consumers.
Description
- Company Size
- 250+ Employees
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Trade
Specialist IT Application ERP
- Location
- Telgte
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
