Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Cologne
- Working Model
- Hybrid, Onsite
Job Technologies
Your role in the team
- 1st level support for hardware and software inquiries.
- Acceptance and processing of incidents via ticket system, phone, or email.
- Setup and support of IT workstations.
- Documentation of incidents and solutions.
- Support in IT management for locations.
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Our expectations of you
Education
- Completed IT-related vocational training or a comparable qualification.
Qualifications
- Customer-oriented communication and technical affinity.
- Proficient in MS Windows and Office applications.
- Very good German language skills.
Experience
- First experience in Helpdesk or IT support.
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Benefits
Work-Life-Integration
Job Locations
This is your employer
Aschert & Bohrmann GmbH
Aschert & Bohrmann GmbH is an experienced recruiting agency specializing in personnel selection and placement. Its strong team ensures competent advice and quick filling of positions.
Description
- Company Type
- Recruiting Agency
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Recruitment Agency
Support User Helpdesk
- Location
- Cologne
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
