Job
In this role, you will handle 1st and 2nd level support requests, manage user data in Active Directory, configure end devices, and analyze and resolve complex technical issues.
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Job technologies
Your role in the team
- 1st- and 2nd-level support for all international locations via phone, email, and ticketing system.
- User and rights management in Active Directory / Azure AD.
- Setup, installation, and configuration of end devices (PCs, laptops, printers, mobile devices).
- In-depth analysis and resolution of complex technical issues.
- Software packaging and collaboration on IT projects.
Our expectations of you
Education
- Completed training as an IT specialist for system integration or a comparable IT qualification.
Qualifications
- Solid knowledge of Windows 10/11 and Microsoft M365.
- Knowledge of Active Directory, DHCP, DNS, and Group Policies.
- Strong customer service orientation and a friendly demeanor.
- Structured, solution-oriented working style.
- Fluent German and very good English skills.
- Ready to take responsibility and actively contribute.
What we offer
- Active participation in the planning of a sustainably designed environment.
- Challenging tasks within a team-based, interdisciplinary office structure.
- A permanent employment contract with long-term future prospects.
- Individual development and career advancement opportunities within a global network.
- Promotion of climate-friendly mobility (e.g., company ticket and company bicycle).
- Attractive office location with excellent public transportation connections.
- Company pension scheme subsidy, sports facilities, and several annual team events.
Benefits
Health, fitness & fun
Job locations
About your employer
The Werner Sobek AG is an internationally active company employing over 400 employees. Our offices are home to people from more than 40 countries, speaking just as many languages. We specialize in working on all types of buildings and materials. Our main focuses are on the design and planning of structures, facades, and technical building equipment, as well as on building physics consulting.
- Established Company
- Onsite, Hybrid
- Construction, Real Estate, Building Services
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