Job
- Level
- Experienced
- Job Field
- IT, Support, System
- Employment Type
- Full Time
- Contract Type
- Temporary
- Location
- Cologne
- Working Model
- Onsite
Job Summary
In this role you commission new installations, perform updates remotely and onsite, troubleshoot and support 2nd/3rd‑level issues, maintain documentation and customer training, and install/service office hardware, PCs, mobiles and Microsoft Server/Exchange.
Job Technologies
Your role in the team
- Commissioning of new installations and performing updates via remote maintenance as well as on-site at the customer's location.
- Analysis and resolution of incidents as well as support for 2nd and 3rd level support.
- Assumption of comprehensive order and IT system documentation, including responsibility for technical onboarding of clients as well as acting as the point of contact for clients regarding technical issues.
- Installation and configuration of hardware as well as repair of multifunction systems.
- Assembly and disassembly of PC workstations, commissioning, and support of mobile devices.
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Our expectations of you
Education
- Successfully completed vocational training in the field of IT technology or comparable qualifications.
Qualifications
- Proficiency in spoken and written German and English.
- Customer-oriented and solution-focused working style, along with a high technical affinity and strong communication skills.
Experience
- Extensive professional experience in IT service technology or system administration.
- Professional experience in the administration of Microsoft Server operating systems and Exchange Servers.
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Benefits
Work-Life-Integration
Job Locations
This is your employer
Aschert & Bohrmann GmbH
Aschert & Bohrmann GmbH is an experienced recruiting agency specializing in personnel selection and placement. Its strong team ensures competent advice and quick filling of positions.
Description
- Company Type
- Recruiting Agency
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Recruitment Agency
IT Service Technician specializing in Office Systems
- Location
- Cologne
- Working Model
- Onsite
- Diversity
- Open for all genders
