Job
- Level
- Experienced
- Location
- Wildpoldsried
- Working Model
- Hybrid, Onsite
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
Job Summary
In this role, you support departments by procuring, advising on, and onboarding IT end devices, analyzing IT disruptions, and initiating improvements in software and cloud projects.
Job Technologies
Your role in the team
- You procure end devices according to the requirements of our departments and ensure, in accordance with defined IT standards, that our employees are optimally equipped.
- You advise and support our departments in the use of IT applications, particularly in areas such as document management, permissions, and the optimal utilization of existing software solutions.
- You analyze recurring IT issues, identify their causes, and coordinate sustainable improvement measures together with the responsible IT teams.
- You are responsible for the entire onboarding and offboarding process in the Workplace IT department - from provisioning hardware, software, and user access to device retrieval and access deactivation, including complete documentation.
- You actively participate in operational IT projects, such as software rollouts, hardware upgrades, workplace equipment, data migrations, and the implementation of new cloud and SaaS solutions.
- You administer, configure, and monitor IT systems and are responsible for managing user accounts, permissions, and access rights, taking into account IT security and compliance requirements.
- You work closely with other IT teams as well as the specialist departments, support our employees with technical questions, and conduct user training sessions when necessary.
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Our expectations of you
Education
- You have successfully completed training as an IT specialist in system integration or a comparable qualification.
Qualifications
- You possess solid knowledge of Microsoft Windows environments as well as in client, user, and device management.
- You possess a strong service orientation, work in a structured and solution-oriented manner, and enjoy solving technical challenges.
- You work independently, take responsibility, and are simultaneously a committed team player.
- You have very good German and English skills, both written and spoken.
Experience
- You have approximately two years of professional experience in IT support, system administration, or workplace services.
- You have experience in managing user accounts, permissions, and access rights, and are proficient in handling IT security and compliance requirements.
- You ideally have experience with Microsoft 365, cloud services, SaaS solutions, as well as modern endpoint management systems.
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What we offer
- An atmosphere of openness, tolerance, and mutual respect, where innovation is encouraged and promoted.
- 30-32 days of annual leave, increasing with team seniority.
- Leasing of (e-)bikes with up to 40% savings.
- Flexible working hours and the option to work remotely.
- Use of sports memberships (EGYM Wellpass, only €29.75/month) and discounts for other services and products.
- Employee discount on our electricity tariff.
- Regular team and company events.
- We love dogs! Do you too? Feel free to bring your four-legged friend to our offices.
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Benefits
Work-Life-Integration
Higher Take-Home Pay
Health, Fitness & Fun
Topics You Will Work On
Job Locations
About Your Employer
sonnen GmbH
The production of clean, affordable energy is one of the most pressing challenges of our time. Based in the Bavarian village of Wildpoldsried, sonnen GmbH aspires to empower all people to take control over their own energy future.
Description
- Company Size
- 1-49 Employees
- Company Type
- Established Company
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Power Sector, Economy
Employer reviews
by devworkplaces.com
Total
(1 Review)3.4
Engineering
3.7Career Growth
3.5Culture
3.0Workingconditions
3.5
IT Service Desk
- Location
- Wildpoldsried
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
