Job
- Level
- Experienced
- Job Field
- IT, BI, Support
- Employment Type
- Full Time
- Contract Type
- Temporary employment
- Location
- Mehlingen
- Working Model
- Onsite
Job Summary
In this role, you will handle SAP support requests, document issues in the ticket system, train new employees in SAP S/4HANA, optimize master data, and assist in rollout projects.
Job Technologies
Your role in the team
- Point of contact for employees of the Jakob Becker Group regarding SAP issues via phone or email.
- Processing and documenting all support requests in the ticket system and resolving errors at the first-level.
- Support in the creation of SAP S/4HANA system documentation, as well as the development of training materials.
- Training and onboarding new employees into the SAP structure.
- Support in SAP subprojects and assistance with rollouts.
- Ongoing collection, correction, and optimization of master data.
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Our expectations of you
Education
- Successfully completed training as an IT specialist or a comparable qualification. Alternatively, several years of professional experience in the IT field.
Qualifications
- Good analytical skills for business processes and interest in familiarizing oneself with new topics.
- Solution-oriented working style.
- Independent and conscientious work, as well as service orientation, team and communication skills.
- Excellent oral and written proficiency in German.
- Driver's license Class B, as well as willingness to travel nationwide within Germany.
Experience
- Experience in the Windows environment and initial experience and knowledge in IT support.
- Ideally, experience in SAP S/4HANA and SAP administration.
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Benefits
Work-Life-Integration
Topics that you deal with on the job
Job Locations
This is your employer
Jakob Becker GmbH & Co. KG
Jakob Becker GmbH & Co. KG has been a pioneer in the waste management industry since its establishment in 1898. We provide professional and innovative services in the areas of waste disposal, recycling, logistics, energy recovery, and environmental protection. Our extensive experience and commitment to sustainability make us a trusted partner for businesses and individuals.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Power Sector, Economy
SAP First-Level Support Employee
- Location
- Mehlingen
- Working Model
- Onsite
- Diversity
- Open for all genders
