Job
- Level
- Experienced
- Job Field
- IT, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Würzburg
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you will independently handle support requests in 1st and 2nd level, analyze technical issues, and develop sustainable solutions for our clients.
Job Technologies
Your role in the team
- Processing and independently resolving support requests in the 1st and 2nd level support areas.
- Analysis of error patterns and sustainable resolution of technical issues.
- Acts as a dedicated IT contact person for defined clients.
- Building and maintaining long-term, trust-based customer relationships.
- Consulting on IT strategies, optimizations, and further developments.
- Participation in conceptual IT solutions.
- Providing direct on-site support to customers within the regional environment.
- Management and administration of outsourced, partly complex IT infrastructures within the team.
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Our expectations of you
Qualifications
- German language skills at a very high level (C2).
- Class B driver's license.
Experience
- Several years of practical experience in one or more areas: Microsoft On-Premises (Windows Client/Server, Active Directory, Group Policies, Exchange, SQL), Microsoft 365 (Entra ID, Intune, Exchange Online, SharePoint, Teams), Terminal Server environments or Citrix solutions, Virtualization (VMware, Hyper-V), Backup and Recovery solutions (e.g., Veeam, Rubrik), Firewall technologies (e.g., Fortinet, Sophos), Certificate management (e.g., SSL).
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Benefits
Health, Fitness & Fun
- ♿️No Physical Barriers
- 🎳Team Events
- 🚲Jobbike
- 🙂Health Care Benefits
- 🏋🏿♂️Fitness Offers
- 👩⚕️Company Doctor
Work-Life-Integration
More net
- 👷♂️Additional Insurance
- 🍰Employee Stock Option
- 🛍Employee Discount
- 💵Bonus Payments
- 🏝️Summer and Christmas Bonus
Food & Drink
Job Locations
This is your employer
Michael Page
Michael Page International (Germany) GmbH is an established personnel consulting and recruitment company headquartered in Düsseldorf. Founded in 1991 in Germany, it specializes in the placement of specialists and executives.
Description
- Company Type
- Recruiting Agency
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Recruitment Agency