Job
You will support customers in Security Management and serve as the main contact for access solutions. Your tasks include technical consulting, conducting training, handling support requests, and coordinating project execution.
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Your role in the team
- Supporting new and existing customers in the field of security management
- Primary point of contact for our access control solutions from manufacturers such as Nedap, PHG, U&Z, Assa Abloy, Milestone, and many more.
- Advising our customers on implementing and optimizing security management requirements using state-of-the-art hardware and software from our manufacturers
- Conducting hands-on training sessions for users
- Handling customer support tickets to ensure timely resolutions
- Planning and coordination of projects to ensure timely implementation
Our expectations of you
Education
- Successfully completed vocational training or a degree in a technical field; career changers with a hands-on background are also welcome.
Qualifications
- Practical technical knowledge
- IT affinity to quickly familiarize yourself with new software solutions and understand technical contexts
- Team engagement
- Very good German and good English skills
- Willingness to travel
- Possession of a Class B driver’s license
Experience
- Initial experience in access management is desirable.
What we offer
- Office or remote work? Work wherever you’re most productive as part of your role.
- Our monthly team day keeps the team informed about updates and news.
- Our management team is always open to hearing from every team member.
- New to the job or an old hand? Either way, we create the conditions you need to do your job (professionally and methodically).
- Professional development, mindfulness & resilience coaching – with us, you’ll stay fit and continue to grow.
- Group accident insurance, secure retirement provision, permanent employment contracts, a company bike scheme, and much more are all standard for us.
- Team day, weekend retreat, or Christmas party—we make sure to have a great time together.
Benefits
Health, fitness & fun
Work-Life-Integration
Higher take-home pay
Topics you will work on
Job locations
About your employer
For 20 years, we have been a competent partner when it comes to business solutions. We analyze your requirements and put together a software package tailored specifically to your company.
- Established Company
- Internet, IT, Telecommunication
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