Job
In this role, you will manage our clients' IT infrastructure, perform maintenance and troubleshooting tasks, and optimize Windows environments and M 365 systems.
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Your role in the team
- You are the direct point of contact for our clients and provide qualified support — depending on your place of residence in the Greater Dresden area, Munich, or Upper Palatinate (Altenstadt a. d. Waldnaab).
- Your responsibilities include operating, maintaining, and troubleshooting Windows environments (remote and on-site) as well as administering M 365.
- You are responsible for the installation, configuration, updating, and ensuring the proper functioning of the deployed software and hardware (servers, laptops, printers, iPhones, and peripherals).
- You are independently responsible for managing our clients' IT infrastructure, continuously developing it, increasing the stability and security of the IT landscape, and thereby contributing to the improvement of service quality.
- You understand our clients' requirements and proactively advise on suitable technical solutions.
Our expectations of you
Education
- At least three years of professional experience as an IT Administrator (m/f/d) or System Engineer (m/f/d) with a technical qualification, e.g., as an IT Specialist (m/f/d) - System Integration.
Qualifications
- You are well-versed in the Microsoft product suite, Windows Client and Server, Exchange, Active Directory, security and backup solutions (e.g., Veeam), networking, and switches.
- You remain calm even in stressful situations and have learned to solve IT problems in a structured manner.
- You work in a self-organized manner and convince through communication skills and assertiveness, as well as a confident demeanor towards our clients.
Experience
- Passion for IT as well as experience in the design, implementation, and management of IT services characterize you.
What we offer
- Flexible working hours that help you balance private life and work - after onboarding, partly also possible in the Flex Office.
- Your work tools include a high-quality notebook and an iPhone.
- A well-functioning team with friendly colleagues who are passionate about their work and want to contribute to the sustainable growth of our company.
- Internal and external training opportunities tailored to your goals, as well as a positive culture of error and feedback.
- Mobility concept depending on the location: company car or pool vehicle.
- A JobRad that always gets you to your destination, both professionally and privately.
- Having coffee, tea, and water available free of charge at all times is a matter of course for us.
- Benefit from the employee discount at Cyberport.
- Take advantage of additional benefits through the corporate affiliation with Hubert Burda Media.
Benefits
Health, fitness & fun
Work-Life-Integration
Food & drink
Higher take-home pay
Job locations
About your employer
Cyberport is one of the largest e-commerce companies for computer technology and digital entertainment electronics in Europe. The multi-channel concept of the company enables purchase for private and business customers via the web shop, telephone sales or in one of the 16 innovative stores in Germany and Austria. We offer attractive, innovative and suitable for our customers brands such as Apple, Lenovo, Samsung, Canon. What sets us apart is personal advise and exceptionally good service.
- 1998
- Established Company
- Onsite, Hybrid, Full Remote
- Trade
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