Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 45.600 € Gross/Year
- Location
- Leuna
- Working Model
- Onsite
Job Summary
In this role, you will independently conduct hardware repairs and provide second-level support, analyze issues, configure IT systems, and optimize Windows operating systems to ensure their functionality.
Job Technologies
Your role in the team
- Independent execution of hardware repairs on IT devices and comprehensive provision of 2nd-level support to resolve complex IT issues, including analysis and troubleshooting.
- Installation, precise configuration, and proper commissioning of various IT systems to ensure their functionality and compatibility within existing environments.
- Regular maintenance, careful updates, and systematic optimization of Windows operating systems.
- Effective handling and rapid resolution of incidents through a centralized ticketing system using structured support processes and documentation for traceability.
- Creation, ongoing updating, and meticulous management of technical documentation.
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Our expectations of you
Education
- Ideally, you have completed vocational training as an IT specialist (m/f/d) for system integration or possess comparable qualifications.
Qualifications
- Comprehensive knowledge of software and hardware.
- Proficient in handling ticketing systems.
- Very good German and good English skills, both written and spoken.
Experience
- At least 2 years of professional experience in 2nd Level Support.
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Benefits
Health, Fitness & Fun
More net
Food & Drink
Work-Life-Integration
Topics that you deal with on the job
Job Locations
This is your employer
puro Personaldienstleistung GmbH
As an established recruiting agency, puro Personaldienstleistung GmbH offers comprehensive services in personnel placement and consulting to assist companies in their search for top talent.
Description
- Company Type
- Recruiting Agency
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Recruitment Agency
2nd Level Support Technician
- Salary
- from 45.600 € Gross/Year
- Location
- Leuna
- Working Model
- Onsite
- Diversity
- Open for all genders
