Job
- Level
- Experienced
- Job Field
- IT, Project, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Hamburg, Hennef (Sieg)
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you will install and configure medical software solutions, provide second-level support, manage interfaces, and independently handle smaller projects.
Job Technologies
Your role in the team
- The installation, configuration, and operation of medical software solutions, as well as the support of updates including testing and acceptance, are part of your responsibilities.
- In 2nd-level support, you analyze and resolve issues in a structured manner and maintain support tickets in the ticket system.
- The setup, testing, and maintenance of medical interfaces (e.g., HL7, DICOM, BDT/GDT/LDT) are in your hands.
- Additionally, you ensure the seamless integration of medical devices, laboratories, and peripheral devices.
- You independently manage smaller projects such as rollouts, new installations, or migrations, coordinating schedules, resources, and stakeholders.
- In coordination with internal and external partners, you maintain oversight and ensure a structured handover into operations.
- You document all relevant processes, changes, and technical solutions comprehensively in CRM, ticket, and knowledge management systems.
- You ensure compliance with defined quality, process, and documentation standards, as well as the creation of service reports.
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Our expectations of you
Education
- A completed apprenticeship or degree in IT, medical engineering, medical informatics, or a comparable qualification forms your foundation.
Qualifications
- You have a proactive and solution-oriented personality, and you are characterized by team spirit and strong communication skills.
- Our team speaks German, and our documentation is also in German. Therefore, very good German language skills, both spoken and written, are essential.
Experience
- You have experience with medical software and IT systems in healthcare and possess good knowledge of common interface standards (BDT, GDT, DICOM, ideally also HL7).
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What we offer
- You can expect an introductory day at our manufacturing facility to get a behind-the-scenes look, a structured onboarding based on your knowledge, as well as regular team events, open communication, and working on an equal footing.
- To better balance work and leisure, we offer 30 days of vacation and flexible working hours.
- Additionally, mobile working is possible three days a week.
- We subsidize your Deutschlandticket - your current personal contribution is only €29.90 - and we also offer you an attractive bicycle leasing option.
- Benefit from subsidies for occupational pension schemes or asset-building benefits - currently with 20% on your conversion contribution as well as an additional €20 monthly from the company.
- The Pluxee Benefits Card is topped up monthly with up to 40 EUR and can be used, for example, for refueling, shopping at supermarkets or drugstores, as well as for payments in restaurants.
- Additionally, you will benefit from a variety of employee perks and exclusive discounts via the corporate benefits app — for example, in the areas of fashion, travel, food, housing, or sports.
- Benefit from our corporate fitness program with Hansefit and stay fit and healthy - flexible access to numerous gyms, swimming pools, and other partners.
- Escape the everyday and enjoy exclusive discounts at Bäderland at 24 locations in Hamburg.
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Benefits
Health, Fitness & Fun
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Job Locations
This is your employer
alanta health group GmbH
Atlanta Health Group GmbH is a growing healthcare company that combines five independent, innovative companies under its umbrella.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Pharmaceutical Sector, Chemical Industry, Biotech