Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Aachen
- Working Model
- Onsite
Your role in the team
- Technical support for error analyses and troubleshooting as well as the processing of incoming support requests.
- Installation and configuration of client operating systems as well as analysis and troubleshooting of hardware and software errors in the client area.
- Providing support remotely.
- Documentation and monitoring of events in the ticket system.
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Our expectations of you
Education
- Successfully completed vocational training as an IT specialist for system integration or comparable qualifications.
Qualifications
- Sound knowledge of software tools in the client-server environment is an advantage.
- Solution- and service-oriented approach, strong communication skills and ability to work in a team.
Experience
- Professional experience in IT support and ticket systems is desirable.
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Benefits
Work-Life-Integration
Job Locations
This is your employer
Aschert & Bohrmann GmbH
Aschert & Bohrmann GmbH is an experienced recruiting agency specializing in personnel selection and placement. Its strong team ensures competent advice and quick filling of positions.
Description
- Company Type
- Recruiting Agency
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Recruitment Agency
Employees for the User Helpdesk
- Location
- Aachen
- Working Model
- Onsite
- Diversity
- Open for all genders
