Job
- Level
- Experienced
- Job Field
- IT, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Dortmund
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you will be responsible for monitoring and operating printing and telecommunication systems, analyzing technical issues, and coordinating maintenance activities to enhance collaboration.
Job Technologies
Your role in the team
- In your role as IT Service Technician - Printer, Telecom, and Media Services, you will undertake fundamental project management activities for small to medium-sized projects.
- You operate and monitor the requirement-based operation of printing, telecommunications, and conference systems to ensure smooth collaboration.
- They analyze and resolve disruptions as well as technical issues independently.
- You coordinate regular maintenance activities in consultation with internal IT teams.
- They maintain user and configuration settings (e.g., printer assignments, extensions, conference rooms) and assign user rights, access, and configurations accordingly.
- They continue to create and develop the associated operational documentation and instructions.
- If necessary, you advise departments on technical possibilities and requirements related to functionalities around printers, telecommunications, and conference rooms.
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Our expectations of you
Education
- You have completed vocational training or hold a Bachelor's degree.
Qualifications
- You demonstrate a willingness to learn and a structured approach to implementing core policies and instructions.
- You have basic knowledge of English, both written and spoken.
Experience
- You have experience with the application of leading IT service methods and concepts (e.g., ITIL, Six Sigma, PMP).
- Initial experience in IT service management is desirable but not mandatory.
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What we offer
- Performance-based compensation according to the Metal and Electrical NRW collective agreement (30 days of vacation, 35-hour workweek, holiday pay, and collective bargaining special payments).
- Flexible and family-friendly working hours models as well as the possibility to work remotely.
- Attractive company pension scheme with the opportunity to invest parts of your gross salary tax-advantaged and at an attractive interest rate into your future.
- Company-wide as well as Uhde-internal training programs - from individual training sessions to clearly defined development paths.
- Comprehensive health and prevention programs, e.g., thyssenkrupp internal health initiatives, sports groups, and participation in the "Employee Assistance Program".
- Sustainable mobility benefits: free charging infrastructure for electric cars and e-bikes, company bike leasing, as well as a subsidy for the Deutschlandticket.
- Corporate benefits with numerous discounts for leisure, technology, travel, and more.
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Benefits
Health, Fitness & Fun
Work-Life-Integration
More net
Topics that you deal with on the job
Job Locations
This is your employer
ThyssenKrupp AG
thyssenkrupp is a leading global industrial and technology company. With more than 158,000 employees in 79 countries, we generate annual sales of more than 41.5 billion euros. We are active in the automotive, logistics, plant construction, steel production, elevator construction and many other industrial sectors. thyssenkrupp stands for innovation, quality and sustainable success.
Description
- Company Type
- Established Company
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Industry, Production
Dev Reviews
by devworkplaces.com
Total
(1 Review)Culture
3.6Career Growth
3.6Workingconditions
4.0Engineering
3.1
IT Service Technician - Printer, telecommunication and media services
- Location
- Dortmund
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
