Job
In this role, you ensure smooth IT operations for clients, handle incident reports, manage server maintenance and installation, and conduct migration projects.
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Job technologies
Your role in the team
- Ensuring smooth IT operations for our clients in our Private Cloud and On-Premise.
- Analysis, classification, and processing of fault reports (2nd and 3rd level).
- Operation and maintenance of server systems based on Microsoft Windows.
- Installation and configuration of virtual server systems in the Vater Business Cloud.
- Creating and maintaining detailed documentation and knowledge base entries within the scope of change management.
- Patch management, monitoring, and regular maintenance tasks (backup checks, resolving monitoring alarms, etc.).
- Execution of migration and transition projects with subsequent onboarding of team members.
- Further development of our service quality as well as standardization.
- Automation of our regular operational tasks.
- Coordination / organization of tickets and installation of client devices.
Our expectations of you
Education
- Completed vocational training or university degree in the IT field or a comparable qualification.
Qualifications
- Relevant knowledge in Microsoft 365, e.g., EntraID, Exchange Online, Intune.
- Relevant experience with Windows Server operating systems (2016-2025).
- Relevant knowledge in Windows Server roles such as Active Directory, DNS, Fileservices, Remote Desktop, Print Server.
- Relevant knowledge of common Microsoft applications, such as Microsoft SQL Server and Microsoft Exchange.
- Relevant knowledge of common monitoring solutions (Paessler PRTG) and Veeam Backup & Replication.
- Knowledge of operating Linux-based operating systems on Debian/Ubuntu is desirable.
- Knowledge of operating Citrix Virtual Apps & Desktops, as well as NetScaler, is desirable.
- Knowledge of operating antispam solutions (e.g., NoSpamProxy) is desirable.
- High customer/service orientation and a structured way of working.
- Ability to actively shape teamwork and motivation.
What we offer
- Responsible role with a high degree of autonomy at an established and innovative full-service IT service provider in the far north.
- Flat hierarchies and a corporate culture characterized by partnership and communication at eye level.
- Flexible and family-friendly options for designing working hours.
- Individual work with modern technology and work equipment.
- Exciting variety of services and clients with IT projects across a wide range of industries and company sizes.
- Individual training and development opportunities.
- Coverage through our company supplementary health insurance.
- Offer of an attractive pension package regarding retirement provision and disability insurance.
- Employee benefits program with attractive discounts on products from renowned providers as well as the option of company bike leasing.
- Comprehensive project support with direct client contact.
Benefits
Work-Life-Integration
Health, fitness & fun
Higher take-home pay
Food & drink
Topics you will work on
Job locations
About your employer
We were founded in 1997 and are one of the leading IT service providers in northern Germany. Our innovative technological expertise combined with many years of experience and cooperation with well-known partners has created a group of companies that accompanies you in all aspects of your IT.
- 250+ Employees
- 1997
- Digital Agency
- Onsite, Hybrid, Full Remote
- Internet, IT, Telecommunication
Employer reviews
- Career growth
- 3.2
- Working conditions
- 3.4
- Engineering
- 2.8
- Team culture
- 3.8
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