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Specialist Monitoring & Troubleshooting Interfaces

Job

  • Level
    Experienced
  • Job Field
    BI
  • Employment Type
    Full Time
  • Contract Type
    Permanent employment
  • Location
    Hamburg
  • Working Model
    Hybrid, Onsite
  • Job Summary

    In this role, you monitor interfaces between Wamos, SAP and external platforms, analyze data flow errors, manage tickets, optimize processes, and document system adjustments.

    Job Technologies

    Your role in the team

    • Ensuring the smooth operation and monitoring of interfaces between Wamos, SAP, Kofax, as well as external customer and authority platforms.
    • Monitoring of data flows, interface jobs, and processing logs in compliance with service and quality standards.
    • Analysis and resolution of errors in financial, master, and document data, as well as conducting root cause analyses for data inconsistencies and interface disruptions.
    • Processing and coordination of tickets as well as collaboration with specialist departments, IT, and external service providers.
    • Identification and implementation of optimization potentials in interface, monitoring, and reporting processes.
    • Participation in the implementation of new interfaces as well as in change and release processes.
    • Creation and maintenance of system, process, and interface documentation, as well as support for audit, compliance, and revision requirements.
    • Support for Accounting and Finance by ensuring stable data and business processes.

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    Our expectations of you

    Education

    • Degree in Business Informatics, Business Administration with a focus on IT, or a comparable qualification.

    Qualifications

    • Knowledge in analyzing data flows, interface protocols, log files, and system errors.
    • Understanding of financial, accounting, and master data processes as well as document and invoice processing systems.
    • Basic knowledge of SQL, databases, or analytics tools, and ideally experience in the E-Invoicing environment.
    • Pronounced analytical and structured working style, high problem-solving skills, as well as quality and service orientation.
    • Excellent communication skills in German and English, as well as the ability to document and convey complex topics clearly, precisely, and appropriately for the target audience.

    Experience

    • Experience in operating and supporting SAP interfaces and ERP systems, ideally within the environment of SAP S/4HANA, SAP BTP, and DRC.
    • Experience in incident, problem, and ticket management.

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    What we offer

    • Flexible working hours with the possibility of partial remote work.
    • Diverse training opportunities for professional and personal development.
    • Attractive additional benefits such as meal allowance, accident insurance, and company pension scheme subsidy.
    • Mobility benefits through financial support for the Deutschland-Ticket and JobRad.
    • Purchasing advantages through our Corporate Benefits program.
    • Fitness and wellness through membership in the Urban Sports Club.
    • Employee referral program with attractive bonuses.
    • Health promotion through services such as flu vaccination, back therapy, skin screening, and psychosocial counseling.

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    Benefits

    Health, Fitness & Fun

    Higher Take-Home Pay

    Food & Drink

    Work-Life-Integration

    Topics You Will Work On

    Job Locations

    • Location Hamburg

      Germany

    About Your Employer

    VTG AG

    VTG AG

    The VTG Aktiengesellschaft, headquartered in Hamburg, is a leading international railcar leasing and rail logistics company. Customers benefit from the close connection between the three business areas: railcar leasing, rail logistics and tank container logistics. The current 94,000 railcars of the company are the largest private fleet in Europe.

    Description

  • Company Type
    Established Company
  • Working Model
    Hybrid, Onsite
  • Industry
    Logistics, Transportation
  • Logo VTG AG

    Specialist Monitoring & Troubleshooting Interfaces

    Location
    Hamburg
    Working Model
    Hybrid, Onsite
    Diversity
    Open for all genders

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