Job
In this role, you will install and configure hardware and software in the client environment, handle technical inquiries in first and second-level support, and maintain internal documentation and IT policies.
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Job technologies
Your role in the team
- You are responsible for the installation, configuration, and management of hardware and software in the client environment, as well as for handling technical inquiries in first- and second-level support.
- In addition, you are responsible for maintaining and updating internal technical documentation, manuals, and IT policies.
- You support the implementation of core IT concepts and actively participate in the execution of IT projects.
- Introduction and maintenance of existing IT hardware and software.
- You ensure the efficient, continuous, and timely completion of operational and organizational tasks within the scope of our IT systems.
- As part of our continuous improvement processes, you will work on various future projects within the company's IT landscape, thereby shaping our success.
Our expectations of you
Education
- You have completed training as an IT specialist for system integration, an IT systems electronics technician, or hold a comparable qualification.
Qualifications
- You have extensive knowledge in working with Office365, Azure, SharePoint, Microsoft AD, DNS, DFS, Windows Server, networking (VLAN/802.1x/STP), and firewall administration.
- You enjoy solving tricky technical issues and demonstrating communication skills to develop appropriate solutions.
- You have a friendly demeanor and a strong service orientation towards our almost exclusively internal clients.
Experience
- You have already gained experience in first- and second-level support.
What we offer
- After your comprehensive onboarding and training phase, we will shape your further development in our Salvia Academy – where you will grow both professionally and personally.
- You can pursue career opportunities across the entire corporate group.
- You can expect the willingness for above-tariff pay, combined with additional monetary benefits and subsidized occupational pension schemes that go beyond the statutory requirements.
- You are also welcome to include your asset-building benefits in your retirement provision.
- The Salvia Group has grown into a major player in technical building equipment and services within 15 years.
- With expertise and full order books, we not only offer a secure job but also a prospectively growing company where you have the opportunity to grow and participate.
- You will be integrated into a family-like work environment, where you will maintain a short and open line of communication with your management alongside a dynamic team.
- Of course, we do not miss the opportunity for an annual summer party.
- During the Christmas season, you can experience our company Secret Santa, where you can enjoy waffles, mulled wine in a festive atmosphere, and surprise others and yourself.
- As a company, we must of course set high standards, but we also want to foster development.
- This is done through training, further education, or professional development offers from our Salvia Academy.
- There you can deepen your knowledge in various applications and fields, learn conflict management or other soft skills, as well as refresh your knowledge in first aid courses, VOB training, and other essential areas.
- Modern tools, the latest equipment, good work clothing, as well as digital support through effective software, are provided to our employees just as much as high-performance hardware necessary for completing the job.
- Open office concepts, flexible working hours, and an eye for the needs of our employees are important to us.
Job locations
About your employer
Salvia Building Technology covers the complete technical life cycle of buildings, from planning to service, and is available for our customers at over 25 locations nationwide in Germany. We stand for quality and reliability.
- Established Company
- Onsite
- Construction, Real Estate, Building Services
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