Job
In this role, you will analyze user requests, configure hardware and virtual environments, monitor network security, and implement new technologies to successfully achieve IT projects.
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Your role in the team
- In this role, you will solve challenging problems and work directly with all levels of the global organization to enable employees to use Optimizely's IT technology.
- You will also be working directly with senior members of the IT organization to troubleshoot issues and complete projects.
- The responsibilities of this role are a blend of project-based work and responding to user needs.
- This role will focus on teamwork and individual effort to achieve the goals defined by the IT organization.
- Works globally, with a team of system administrators to respond to tickets and projects.
- Based on business initiatives, identifies hardware and software needs.
- Configures and maintains hardware platforms, virtual and cloud environments.
- Monitors and responds to network security events.
- Implementiert Standards an globalen Standorten.
- Configures and maintains device and platform images.
- Works within the guidelines of security and compliance requirements, including ISO, GDPR, PCI, eDiscovery, HIPAA, SOC II.
- Bleibt auf dem Laufenden in der Branche, um neue Technologien zu bewerten und bei Bedarf vorzuschlagen.
- Implements new technologies to meet project goals.
Our expectations of you
Education
- Bachelor's degree, or associate's degree preferred.
Qualifications
- Certification in a technology preferred.
- Knowledge of Windows, Apple and/or Linux operating systems.
- The ability to understand and compute storage and capacity.
Experience
- 1+ Jahre relevante Erfahrung erforderlich.
- Microsoft Intune and/or JAMF experience preferred.
- Experience with various cloud computing and NAS/SAN providers preferred.
What we offer
- Optimizely is committed to a diverse and inclusive workplace.
- Optimizely is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Topics you will work on
Job locations
About your employer
Optimizely GmbH serves as the German subsidiary of the globally operating software provider Optimizely. The company supports brands with solutions for creating, personalizing, optimizing, and analyzing digital customer experiences. In Berlin, activities include sales, customer support, and the further development of marketing solutions.
- Established Company
- Onsite
- Internet, IT, Telecommunication
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