Job
- Level
- Experienced
- Job Field
- IT, Project, System
- Employment Type
- Part Time/Full Time
- Contract Type
- Permanent employment
- Location
- Schwerin
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you will develop central IT services for school management, coordinate customer requirements, manage software testing, and design operational structures according to ITIL.
Job Technologies
Your role in the team
- In this position, you will assume a responsible role in the development, operation, and further advancement of core IT services within the context of modern school management software.
- You work at the interface between customers, IT, business units, and external service providers, contributing to the sustainable development of high-performance and reliable digital services.
- Development, maintenance, and enhancement of core IT services within the context of school management software.
- Recording and conceptual preparation of customer requirements as well as coordination of implementations within the team.
- Economic, contractual, and technical responsibility for supplier and customer contracts.
- Establishment and further development of necessary operational structures as well as management and assumption of operational and support tasks in accordance with ITIL.
- Initiation and management of software testing.
- Development and updating of concepts for automated operational processes and integration projects.
- Preparation and execution of service reviews to ensure service quality as well as to identify potential improvements and innovations.
- Coordination and communication of activities with all involved stakeholders.
This text has been machine translated. Show original
Our expectations of you
Qualifications
- Knowledge in customer consulting as well as in requirements and process management.
- Knowledge of service processes according to ITIL is desirable.
Experience
- Experience in the technical operation of complex IT solutions (containers, Linux, networking, web applications, distributed components, WebServices interfaces).
- Methodological competence and extensive experience in the development and implementation of comprehensive IT concepts.
- Ideally, experience in contract, supplier, or service provider management.
- Experience in using modern AI tools and other AI-supported technologies, as well as the willingness to evaluate and deploy new AI solutions productively.
This text has been machine translated. Show original
What we offer
- Work-life balance is one of our core company values.
- Regular working hours, flexible work models, and numerous voluntary social benefits are not just on paper for us, but are actively practiced.
- Working in a motivated team and in an open work environment.
- Personal development opportunities through tailored onboarding and training.
- Our hybrid work models enable flexibility and a balanced work-life balance.
- Participation in exciting projects at the national level and a future-proof job in the digital environment.
This text has been machine translated. Show original
Benefits
Health, Fitness & Fun
Work-Life-Integration
Topics You Will Work On
Job Locations
About Your Employer
DVZ Mecklenburg-Vorpommern
DVZ M-V GmbH is an IT service provider for the state administration of M-V, located in Schwerin. As a long-standing and competent partner of the public sector, we are already today addressing questions which modern administrative procedures and processes of a connected society tomorrow will consist of. Our highly qualified employees find answers to these questions by using their competence to bring together administrative tasks, people and systems.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Public Service, Unions, Internet, IT, Telecommunication
IT service manager
- Location
- Schwerin
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
