Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Höchstadt a.d.Aisch
- Working Model
- Onsite
Job Summary
In this role, you are responsible for providing 2nd level user support, handling helpdesk issues, administering VMware, and facilitating user training. You manage client systems and document IT infrastructure.
Job Technologies
Your role in the team
- Helpdesk troubleshooting through phone, remote, and on-site support
- Creation, assignment, and coordination of tasks in the ticketing system
- Client Management Administration
- Conducting user training sessions
- Monitoring, expansion, and documentation of IT facilities
- Administration of VMware/Omnissa Horizon View applications
- System and application virtualization
- Mobile Device Management
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Our expectations of you
Education
- Completed specialized vocational training, e.g., IT Specialist for System Integration (m/f/d)
Qualifications
- Good knowledge of Microsoft operating systems within network environments as well as in MS Office products.
- Proficient in spoken and written German and English.
- Willingness to perform and provide services
- Structured working style and flexibility
Experience
- Several years of professional experience in the IT sector
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What we offer
- Flat hierarchies and involvement in decision-making processes
- Modern working time models with flexible hours and remote work
- 30 days of vacation per year and special leave days
- Company pension scheme and additional social benefits
- Development opportunities with training programs
- Good transport connections and parking facilities
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Benefits
Work-Life-Integration
Job Locations
This is your employer
IMO Holding GmbH
IMO Holding GmbH is an established company in the metal industry, known for its high-quality large rolling bearings and swivel connections used across various sectors.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Industry, Production
User support employee - 2nd level
- Location
- Höchstadt a.d.Aisch
- Working Model
- Onsite
- Diversity
- Open for all genders
