Job
- Level
- Senior
- Job Field
- BI
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Eberbach
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you will enhance global SAP operational processes, analyze incidents, organize rollouts, and implement continuous improvements for our SAP S/4HANA landscape.
Job Technologies
Your role in the team
- With our global transformation program SHINE, we are creating a unified SAP S/4HANA platform for GELITA's international locations.
- After the successful initial production launch, we are now further expanding the global template approach and preparing the next rollouts in Germany, the Netherlands, and other subsidiaries.
- For this challenging role, we are seeking a Senior Expert in SAP Operations & Continuous Improvement who bridges the gap between project and operations and continuously develops the global SAP environment.
- In this newly created role, you will actively shape the development of a global SAP operations organization and ensure that experiences from ongoing operations are systematically incorporated into the further development of our global template.
- You actively contribute to the continuous expansion and further development of our global SAP operating model.
- Together with Business, IT, and our international subsidiaries, you will create stable operational processes, establish global standards, and drive continuous improvement of our SAP landscape.
- Ensuring a stable and high-performance operation of our global SAP S/4HANA landscape.
- Analysis of recurring incidents and identification of sustainable improvement measures.
- Coordination of cross-site problem solving together with Business, IT, and external partners.
- Management of Hypercare phases after go-lives and major releases.
- Monitoring of service quality as well as defining appropriate KPIs for global SAP operations.
- Development and establishment of a structured continuous improvement process.
- Assessment and prioritization of optimization potentials from the international subsidiaries.
- Close collaboration with key users, process owners, and local IT managers.
- Supporting the departments in evaluating new requirements.
- Definition and further development of global standards for Incident, Problem, Change, and Release Management.
- Ensuring consistent documentation and structured knowledge management.
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Our expectations of you
Education
- Successfully completed degree (B.Sc.) in IT Management or Business Informatics or a comparable qualification with relevant professional experience.
Qualifications
- Good knowledge of core SAP business processes (e.g., SD, MM, PP, QM, or FI/CO).
- Excellent communication and moderation skills.
- Structured, analytical, and solution-oriented way of working.
- Excellent spoken and written proficiency in German and English.
Experience
- Several years of experience in managing complex SAP landscapes, ideally SAP S/4HANA.
- Experience in SAP Application Management or SAP Operations.
- Experience in international transformation or rollout projects.
- Experience working with interdisciplinary teams and international projects, as well as strong intercultural competence and willingness to travel.
- Experience in a regulated environment (e.g., GxP, food, pharmaceutical, or medical technology) or with ITIL processes is advantageous, as well as knowledge in SAP Solution Manager or Cloud ALM.
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What we offer
- Supportive environment characterized by personal appreciation and constructive feedback.
- Shared vision and common values that connect us globally in our diversity.
- Exciting and diverse fields of work and tasks related to "the big picture" within a global company.
- A lot of creative freedom, intercultural collaboration, perspectives, and projects worldwide.
- GELITA Competence Model and targeted systems and processes for your professional development.
- Learning opportunities for all employees.
- Talent identification and development through global and local development programs, coaching, and mentoring.
- Attractive compensation and many additional guaranteed benefits beyond the Chemie collective agreement.
- In addition to vacation and Christmas bonuses, comprehensive pension benefits among other things.
- Generous company pension scheme.
- Tariff subsidy amounts and employer contribution for the conversion of remuneration for your private retirement provision.
- Long-term Care Insurance CareFlex.
- Promotion of new working methods and models, flexible working hours, and opportunities for remote work to improve work-life integration.
- Flexible working hours as well as generous company policies for working from home.
- Opportunity to combine remote work and vacation (WORKATION).
- Option to convert remuneration or vacation for career breaks or early retirement.
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Benefits
Health, Fitness & Fun
Work-Life-Integration
More net
Topics that you deal with on the job
Job Locations
This is your employer
GELITA AG
As the leading collagen protein manufacturer and marketer, GELITA is constantly innovating to provide customers worldwide with high-quality products, comprehensive technical expertise, and sophisticated solutions. Our more than 20 sites and global expert network ensure that state-of-the-art know-how is always available for our customers. With over 140 years of experience in the field of collagen proteins, we are able to offer unmatched performance.
Description
- Company Size
- 250+ Employees
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Industry, Production