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Senior Expert SAP Operations & Continuous Improvement

Job

  • Level
    Senior
  • Job Field
    BI
  • Employment Type
    Full Time
  • Contract Type
    Permanent employment
  • Location
    Eberbach
  • Working Model
    Hybrid, Onsite
  • Job Summary

    In this role, you will enhance global SAP operational processes, analyze incidents, organize rollouts, and implement continuous improvements for our SAP S/4HANA landscape.

    Job Technologies

    Your role in the team

    • With our global transformation program SHINE, we are creating a unified SAP S/4HANA platform for GELITA's international locations.
    • After the successful initial production launch, we are now further expanding the global template approach and preparing the next rollouts in Germany, the Netherlands, and other subsidiaries.
    • For this challenging role, we are seeking a Senior Expert in SAP Operations & Continuous Improvement who bridges the gap between project and operations and continuously develops the global SAP environment.
    • In this newly created role, you will actively shape the development of a global SAP operations organization and ensure that experiences from ongoing operations are systematically incorporated into the further development of our global template.
    • You actively contribute to the continuous expansion and further development of our global SAP operating model.
    • Together with Business, IT, and our international subsidiaries, you will create stable operational processes, establish global standards, and drive continuous improvement of our SAP landscape.
    • Ensuring a stable and high-performance operation of our global SAP S/4HANA landscape.
    • Analysis of recurring incidents and identification of sustainable improvement measures.
    • Coordination of cross-site problem solving together with Business, IT, and external partners.
    • Management of Hypercare phases after go-lives and major releases.
    • Monitoring of service quality as well as defining appropriate KPIs for global SAP operations.
    • Development and establishment of a structured continuous improvement process.
    • Assessment and prioritization of optimization potentials from the international subsidiaries.
    • Close collaboration with key users, process owners, and local IT managers.
    • Supporting the departments in evaluating new requirements.
    • Definition and further development of global standards for Incident, Problem, Change, and Release Management.
    • Ensuring consistent documentation and structured knowledge management.

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    Our expectations of you

    Education

    • Successfully completed degree (B.Sc.) in IT Management or Business Informatics or a comparable qualification with relevant professional experience.

    Qualifications

    • Good knowledge of core SAP business processes (e.g., SD, MM, PP, QM, or FI/CO).
    • Excellent communication and moderation skills.
    • Structured, analytical, and solution-oriented way of working.
    • Excellent spoken and written proficiency in German and English.

    Experience

    • Several years of experience in managing complex SAP landscapes, ideally SAP S/4HANA.
    • Experience in SAP Application Management or SAP Operations.
    • Experience in international transformation or rollout projects.
    • Experience working with interdisciplinary teams and international projects, as well as strong intercultural competence and willingness to travel.
    • Experience in a regulated environment (e.g., GxP, food, pharmaceutical, or medical technology) or with ITIL processes is advantageous, as well as knowledge in SAP Solution Manager or Cloud ALM.

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    What we offer

    • Supportive environment characterized by personal appreciation and constructive feedback.
    • Shared vision and common values that connect us globally in our diversity.
    • Exciting and diverse fields of work and tasks related to "the big picture" within a global company.
    • A lot of creative freedom, intercultural collaboration, perspectives, and projects worldwide.
    • GELITA Competence Model and targeted systems and processes for your professional development.
    • Learning opportunities for all employees.
    • Talent identification and development through global and local development programs, coaching, and mentoring.
    • Attractive compensation and many additional guaranteed benefits beyond the Chemie collective agreement.
    • In addition to vacation and Christmas bonuses, comprehensive pension benefits among other things.
    • Generous company pension scheme.
    • Tariff subsidy amounts and employer contribution for the conversion of remuneration for your private retirement provision.
    • Long-term Care Insurance CareFlex.
    • Promotion of new working methods and models, flexible working hours, and opportunities for remote work to improve work-life integration.
    • Flexible working hours as well as generous company policies for working from home.
    • Opportunity to combine remote work and vacation (WORKATION).
    • Option to convert remuneration or vacation for career breaks or early retirement.

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    Benefits

    Health, Fitness & Fun

    Work-Life-Integration

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    Topics that you deal with on the job

    Job Locations

    • Location Eberbach

      Baden-Württemberg

      Germany

    This is your employer

    GELITA AG

    GELITA AG

    As the leading collagen protein manufacturer and marketer, GELITA is constantly innovating to provide customers worldwide with high-quality products, comprehensive technical expertise, and sophisticated solutions. Our more than 20 sites and global expert network ensure that state-of-the-art know-how is always available for our customers. With over 140 years of experience in the field of collagen proteins, we are able to offer unmatched performance.

    Description

  • Company Size
    250+ Employees
  • Company Type
    Established Company
  • Working Model
    Hybrid, Onsite
  • Industry
    Industry, Production
  • Logo GELITA AG

    Senior Expert SAP Operations & Continuous Improvement

    Location
    Eberbach
    Working Model
    Hybrid, Onsite
    Diversity
    Open for all genders

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