Job
- Level
- Experienced
- Location
- Grasbrunn, Munich
- Working Model
- Hybrid, Onsite
- Job Field
- IT, Project, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
Job Summary
In this role, you lead complex customer projects and coordinate between clients and international service providers. You also ensure operations in highly managed environments while monitoring SLAs, KPIs, and ITIL processes.
Job Technologies
Your role in the team
- You take on the project management of complex client projects and ensure a structured control of all project phases.
- You are responsible for service management in complex co-managed environments and ensure smooth operations.
- You coordinate between clients, internal delivery teams, and international service providers, and serve as the central point of contact for all parties involved.
- You ensure a smooth transition into operational activities, especially in the context of IT carve-outs and transitions.
- You manage services based on SLAs, KPIs, and ITIL processes, ensuring continuous quality assurance.
- You manage stakeholders at various levels and communicate confidently in an international environment.
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Our expectations of you
Qualifications
- You have solid expertise in provider management as well as in transition and transformation projects.
- You possess strong communication and stakeholder management skills and can adapt to different interlocutors.
- You are proficient in both German and English, in speaking and writing.
Experience
- You have proven experience in complex, international IT environments, ideally with a Managed Service Provider (MSP).
- You have experience in IT carve-outs and transitions and know how to successfully manage such projects.
- You may already have experience in the field of M&A and are familiar with the specific requirements of such processes.
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What we offer
- Start your career with a permanent employment in an innovative, dynamically growing company.
- Flexibility & Work-Life Balance: Benefit from mobile and location-independent working as well as a flexible working hours model.
- Mentoring & Onboarding: We support you with mentoring and a tailored onboarding process for your optimal start.
- Freedom to design: Implement your ideas independently and shape the collaboration and values of our company.
- Health and Well-being: Take advantage of a variety of health and fitness offerings through our Work-Life Portal as well as the digital health and preventive services provided by our partner heycare.
- More for you - thanks to corporate benefits, asset-building services, and catering at the office (e.g., ice cream flat rate in summer or monthly team breakfast).
- Employees refer employees: Recommend new colleagues and secure attractive cash bonuses for successful hires.
- Mobile & sustainable commuting: Use our bike leasing service to lease your desired bicycle or e-bike at attractive conditions (in Germany).
- A wide range of personal and professional development opportunities, including cross-departmental.
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Benefits
Health, Fitness & Fun
Work-Life-Integration
Topics You Will Work On
Job Locations
About Your Employer
accompio GmbH
accompio GmbH brings together experienced IT specialists to support clients in digitalization and the operation of IT solutions. The company offers comprehensive services in the areas of Modern Workplace, IT Security, and Managed Services.
Description
- Company Type
- Established Company
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication
IT Service & Project Manager
- Location
- Grasbrunn, Munich
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
