Logo Freie Hansestadt Bremen

IT specialist - Onsite support

Job

  • Level
    Experienced
  • Location
    Bremen
  • Working Model
    Onsite
  • Job Field
    IT, Support
  • Employment Type
    Full Time
  • Contract Type
    Permanent employment
  • Salary
    47.300 to 64.200€ gross/year

Job Summary

In this role, you support over 6,000 IT workstations, independently resolve IT issues, and seek solutions while collaborating on projects for continuous improvement of IT services.

Job Technologies

Your role in the team

  • You ensure the secure operation of over 6,000 IT workstations in an interesting IT environment with us.
  • You support and advise users on IT issues and service inquiries.
  • You independently handle IT disruptions and find sustainable solutions to IT problems.
  • You work on projects or coordinate them to continuously improve our IT services.

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Our expectations of you

Education

  • You have successfully completed training as an IT specialist in system integration (m/f/d) or possess a comparable IT qualification and professional experience.

Qualifications

  • You have knowledge of Windows FAT clients, Thin clients, and virtualization.
  • You are responsible and committed – customer-oriented action is second nature to you.

Experience

  • Ideally, you have practical experience in IT support and appreciate working with a ticketing system.
  • Experience with ITIL is an advantage.

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What we offer

  • A professionally highly adaptable working environment within a large municipal hospital network.
  • Permanent position with 38.5 hours/week, 30 days of vacation per year, flexible working hours, and the possibility of remote work.
  • A comprehensive onboarding into a motivated team and numerous opportunities for further training and development.
  • Offers for child and family care, e.g., parent-child rooms, subsidies for children's holiday care, or placement of care facilities.
  • Occupational health management with a variety of offerings, including corporate fitness with EGYM Wellpass, bicycle leasing, and incentive programs such as idea exchange and discounted shopping with Corporate Benefits, among others.
  • A statutory annual base salary ranging from approximately €47,300 to €64,200 according to TVöD-K (EG 9a), including an annual special payment, automatic tariff-based salary increases, and additional pension scheme (VBL).

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Benefits

Work-Life-Integration

Health, Fitness & Fun

Job Locations

  • Location Bremen

    Bremen

    Germany

About Your Employer

Freie Hansestadt Bremen

Freie Hansestadt Bremen

The Free Hanseatic City of Bremen operates as an independent federal state and is the largest employer in Bremen with around 53,000 employees in the public service. It provides a variety of services in the areas of education, social affairs, security, economy, culture, and environment. Additionally, as a public administration, it also handles tasks in finance, justice, construction, and health.

Description

  • Company Type
    Established Company
  • Working Model
    Hybrid, Onsite
  • Industry
    Public Service, Unions
Logo Freie Hansestadt Bremen

IT specialist - Onsite support

Salary
47.300 to 64.200€ gross/yearEstimated net salary based on the gross salary in the job ad using tax class I.30.889 to 39.690 € net/year · Tax class I
Location
Bremen
Working Model
Onsite
Diversity
Open for all genders

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