IT Service Manager, Office Communication

Kassenärztliche Vereinigung Niedersachsen

Job

In this role, you are responsible for office communication services, advise business units, coordinate external service providers, and ensure system availability. You plan changes and maintain the central database.

Job summary

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Job technologies

Your role in the team

  • In your role, you are responsible for our office communication services, particularly for our internal and external communication tools, digital workplace tools, document management, and intranet services.
  • You advise and support our corporate departments on all IT matters related to office communication and act as a link between the specialist department and IT service.
  • They ensure the availability, stability, and security of the services.
  • They coordinate and monitor the performance of our external service providers.
  • You are planning the implementation of changes, updates, and migrations, and maintaining and updating the services in our central database (CMDB).

Our expectations of you

Education

  • A completed degree in Computer Science, Business Informatics, or a comparable field is a mandatory requirement for this position.

Qualifications

  • Ideally, you have obtained an ITIL® certification.
  • Due to the communication requirements of this position, practical proficiency in German, both spoken and written, is required.
  • You are able to handle tight deadlines and meet deadlines effortlessly.
  • You possess strong consulting skills as well as a pronounced ability to abstract.
  • Your ability to mediate between departments and IT and to develop joint solutions completes your profile.

Experience

  • In addition to professional experience in the relevant field, you bring initial experience in IT service management.

What we offer

  • The working conditions are regulated in our collective agreement.
  • The contractual salary for this position ranges annually from €55,162 to €61,625 gross (depending on professional experience).
  • We offer you a secure, modern workplace with the benefits of public service.
  • Work-life balance is not just a word for us.
  • We operate with a flexible flextime model without core working hours and, if necessary, also offer the option to work from home.
  • There is hardly any travel involved.
  • We want to secure your future today for tomorrow and offer you modules for occupational pension schemes.
  • Our offices are centrally located in close proximity to the main train station in the heart of Hanover.
  • We offer a modern IT landscape and a fully virtualized system environment based on Linux and MS Windows operating systems.

Benefits

Work-Life-Integration

Topics you will work on

Job locations

Map of the job locations
© OpenMapTiles, © OpenStreetMap contributors
  • Location Hanover
    Niedersachsen, Germany

About your employer

Von der Honorarverhandlung über die Arzneimittelberatung bis hin zur Zulassung - die KVN steht an der Seite ihrer Mitglieder, das sind rund 14.600 niedergelassene Vertragsärzte und -therapeuten in Niedersachsen. Gemeinsam mit ihnen sorgt die KVN dafür, dass die flächendeckende ambulante medizinische Versorgung in Niedersachsen auf hohem Qualitätsniveau gewährleistet wird. Dazu gehört auch der ärztliche Bereitschaftsdienst, mit dem eine schnelle Betreuung rund um die Uhr vor Ort gewährleistet ist.

Founding year
1948
Company type
Established Company
Work model
Hybrid, Onsite
Industry
Public Service, Unions
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IT Service Manager, Office Communication

Kassenärztliche Vereinigung Niedersachsen