Job
- Level
- Experienced
- Job Field
- IT, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Berlin
- Working Model
- Onsite
Job Summary
In this role, you plan and manage technician deployments, document processes precisely, generate reports for process improvement, and provide support with billing and resource procurement.
Your role in the team
- This is where your organizational talent shines! Because you plan and coordinate the deployment of our technicians and external service providers, ensuring smooth project workflows through an ITSM tool.
- Of course, you always keep track of everything and are always aware of deadlines and costs.
- With your confident handling of numbers, you create evaluations and statistics that provide valuable insights and sustainably improve our processes.
- A precise documentation of all processes is a matter of course for you, ensuring that information is always complete.
- Furthermore, you assist with the monthly billing and take on resource planning and procurement for projects and assignments.
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Our expectations of you
Education
- Completed commercial vocational training or a comparable degree.
Qualifications
- Ideally, experience in the IT service sector.
- High service and customer orientation
- We are particularly impressed by your team spirit, your goal- and solution-oriented working style, as well as your willingness to engage actively in new topics.
Experience
- Experience in organizing and coordinating resources or as a dispatcher.
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Benefits
Work-Life-Integration
More net
Food & Drink
Health, Fitness & Fun
Job Locations
This is your employer
Bechtle AG
Bechtle is a leading IT company in Europe and operates around 70 system houses in Germany, Austria and Switzerland. The e-commerce companies in 14 countries ensure reliable IT services and enable companies to fully exploit their potential
Description
- Company Size
- 50-249 Employees
- Founding year
- 1983
- Company Type
- Established Company
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Consulting, Trade, Internet, IT, Telecommunication
Dev Reviews
by devworkplaces.com
Total
(2 Reviews)4.1
Engineering
4.0Workingconditions
4.5Career Growth
4.0Culture
4.2
IT service manager
- Location
- Berlin
- Working Model
- Onsite
- Diversity
- Open for all genders
