Job
- Level
- Senior
- Location
- Freiburg im Breisgau, Gütenbach, Lahr, Giengen an der Brenz
- Working Model
- Hybrid, Onsite
- Job Field
- IT, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
Job Summary
In this position, you will analyze and solve complex IT incidents in Windows and Linux environments, administer IT systems, and optimize virtualization and networking technologies.
Job Technologies
Your role in the team
- At Netzint, we ensure the stable and secure operation of our clients' IT infrastructures. As a Senior IT Service Engineer, you will take responsibility for complex incidents and service requests in 2nd- and 3rd-level support. Your focus is on finding sustainable solutions even for complex technical issues in Windows and Linux environments and ensuring system availability.
- Handling complex incidents and service requests as well as analyzing and resolving technical issues in Windows and Linux server environments.
- Administration, maintenance, and optimization of existing IT systems, virtualization environments (Proxmox, VMware, KVM), as well as storage and backup systems.
- Management of network, firewall, and email systems (e.g., Microsoft Exchange, mailcow, Stalwart) as well as the analysis of mail flow and delivery issues.
- Execution of updates, patches, changes, and regular maintenance work on the managed systems.
- Monitoring the availability, performance, and stability of the systems and taking appropriate measures in case of irregularities.
- Documenting technical solutions, recurring error patterns, and best practices to continuously improve support efficiency.
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Our expectations of you
Education
- Completed IT apprenticeship, technical degree or comparable qualification, as well as several years of practical experience in the administration and support of IT systems.
Qualifications
- Structured and solution-oriented approach, technical understanding, and the ability to maintain an overview even when faced with challenging tasks.
- Proficient in German, good technical English (for documentation and communication with manufacturers), and a Class B driver's license for occasional on-site appointments.
Experience
- Good knowledge of Windows Server environments (Active Directory, Group Policies) and Linux (Debian, Ubuntu). Experience with Samba AD and linuxmuster.net is advantageous.
- Practical experience with virtualization technologies (Proxmox, VMware, KVM) as well as storage and backup solutions (e.g., Veeam, Proxmox Backup Server).
- Good knowledge of network technology and ideally experience with firewall solutions such as Sophos.
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What we offer
- Netzint is an IT service provider headquartered in Gütenbach in the Black Forest, with locations in Lahr and Giengen an der Brenz. We are currently opening a new office in Freiburg im Breisgau.
- We offer flexible working hours, home office options, modern hardware, the possibility of a company car, and flat hierarchies in a collegial environment.
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Benefits
Health, Fitness & Fun
Work-Life-Integration
Higher Take-Home Pay
Job Locations
About Your Employer
Netzint GmbH
Innovative, modern, customer-oriented - these are the words we would use to describe ourselves. Started as a wireless ISP, today we offer a wide range of services in all core areas of information technology [Core IT].
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication
Senior IT Service Engineer
- Location
- Freiburg im Breisgau, Gütenbach, Lahr, Giengen an der Brenz
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
