Logo Deutsche Börse AG

Working Student - Client Engagement & Customer Portal IT

New

Job

  • Level
    Junior
  • Job Field
    Scrum, Project
  • Employment Type
    Part Time
  • Contract Type
    Internship / school internship
  • Location
    Frankfurt
  • Working Model
    Onsite
  • Job Summary

    In this role, you will support the development of the Member Section portal by coordinating project management activities, creating reports, and monitoring back-office processes while collaborating closely with software engineers.

    Job Technologies

    Your role in the team

    • The Client Engagement & Customer Portal IT team designs and delivers solutions for the entire customer journey, starting from onboarding throughout client services.
    • The team is the IT responsible for the Member Section, our customer portal used by over 40,000 clients and various business segments of Deutsche Börse Group.
    • In this role you will contribute to the smooth operation of the portal and the related Backoffice processes by supporting the development team with planning and tracking activities, reporting/PMO/administrative tasks.
    • You actively support project management and PMO activities, including sprint planning, milestone tracking, and task coordination for the development team.
    • You support in creating and maintaining regular reports, KPI dashboards, and status updates for management and internal stakeholders.
    • You contribute to the smooth operation of the Member Section portal by monitoring back office processes, documenting workflows, and assisting in incident tracking.
    • Furthermore, you will organise and document decision meetings, workshops, and backlog refinement sessions using tools such as Jira and Confluence.
    • In addition, you will support the preparation of presentations, project documentation, and decision papers for cross-functional initiatives.
    • You are involved in ad-hoc administrative and operational tasks, collaborating closely with software engineers, product owners, and business analysts.

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    Our expectations of you

    Education

    • You are enrolled as a student at a state-recognised university throughout your employment period and have completed at least 3 semesters (Study focus in Computer Science, Software Engineering, Business Informatics, Information Technology, Business Administration, or related fields).

    Qualifications

    • You have strong organizational and project coordination skills.
    • You have advanced communication skills in English (written and verbal) with the ability to clearly summarize complex information for both technical and non-technical stakeholders.
    • You have good knowledge of the Microsoft Office suite; familiarity with SAP, Git, Salesforce is a plus.
    • You are comfortable learning new technologies and methodologies quickly and working independently with minimal supervision.
    • You have practical knowledge of at least one programming language.

    Experience

    • Experience in tracking, planning, and reporting through Jira is a plus.

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    Benefits

    Work-Life-Integration

    Health, Fitness & Fun

    Higher Take-Home Pay

    Food & Drink

    Topics You Will Work On

    Job Locations

    • Location Frankfurt

      Hessen

      Germany

    About Your Employer

    Deutsche Börse AG

    Deutsche Börse AG

    Deutsche Börse Group is one of the world's leading trading platforms. As a financial market organizer, the company offers a full range of services to cover the entire process: trading and clearing of securities and derivatives, netting and settlement of transactions, opening of accounts and provision of market information services.

    Description

  • Language
    English
  • Company Type
    Established Company
  • Working Model
    Hybrid, Onsite
  • Industry
    Banking, Finance, Insurance
  • Logo Deutsche Börse AG

    Working Student - Client Engagement & Customer Portal IT

    Location
    Frankfurt
    Working Model
    Onsite
    Diversity
    Open for all genders
    English Only
    English only required

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