Job
- Level
- Experienced
- Job Field
- IT, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Hamburg, Achim
- Working Model
- Onsite
Job Summary
In this role, you analyze product and quality issues, develop solutions for combined heat and power applications, and conduct technical training to enhance collaboration with customers and Caterpillar.
Your role in the team
- You will take over the technical support of our CHP applications, analyze product and quality issues in the field, and develop tailored solutions together with customers, Caterpillar, and internal teams.
- In doing so, you actively contribute to the optimization of our products and services.
- You support block heating power plant (BHKW) applications in the field, analyze product and quality issues on CAT gas engines, and conduct root cause diagnostics.
- You identify measures to rectify technical and product-related deficiencies, oversee their implementation, and work closely with Caterpillar as well as non-CAT suppliers.
- You advise clients as well as internal departments such as sales, project management, and service on technical issues – both proactively and in case of problems.
- You collect and analyze product and operational data from the field, for example during commissioning, test runs, and damage analyses.
- You develop and deliver technical training sessions as well as provide product information and technical documentation.
- You work trustfully and solution-oriented with Caterpillar, CAT dealers, customers, and the ZPS service to ensure high product and service quality.
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Our expectations of you
Education
- You have successfully completed an engineering degree in mechanical engineering, electrical engineering, drive technology, or a comparable field of study.
- Alternatively, you have a technician or master craftsman qualification with relevant professional experience.
Qualifications
- You have solid knowledge of engine technology (diesel or gas engines).
- You impress with your communication skills, team spirit, and a professional demeanor towards clients.
- You are willing to travel approximately 20% of your working time.
- You have good English skills in speaking and writing (at least B2).
Experience
- You have several years of professional experience in a comparable position.
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What we offer
- As a foundation company, we act with a future-oriented, social, and sustainable approach and offer you a permanent employment contract.
- We offer extensive development opportunities and a variety of training programs.
- We offer you mobile and flexible working arrangements and 30 days of vacation.
- In addition, we support through various consulting services on the topics of career and family.
- Through our Z FIT initiative, you can participate in various themed weeks and team sports events or lease a company bicycle.
- We are implementing numerous measures in the areas of CO2 reduction, waste prevention, and life cycle management to achieve the goal of CO2 neutrality and ensure future viability.
- Embedding and valuing diversity is an important part of our corporate strategy, which we strengthen through series of events, networks, and inclusion initiatives.
- We top up your pension.
- A participation in the company's results, asset-building benefits, and many other social benefits complete your compensation package.
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Benefits
Work-Life-Integration
Health, Fitness & Fun
Higher Take-Home Pay
Job Locations
About Your Employer
Zeppelin GmbH
Der weltweit an mehr als 200 Standorten aktive Zeppelin Konzern mit knapp 9.000 Mitarbeitern erwirtschaftete im Geschäftsjahr 2018 einen Umsatz von 2,9 Milliarden Euro. Der Konzern bietet Lösungen in den Bereichen Bau-, Bergbau- und Landmaschinen, Baulogistik und Baustellenmanagement, Miet- und Projektlösungen, Antrieb und Energie, Engineering und Anlagenbau und entwickelt neue digitale Geschäftsmodelle für die Bauwirtschaft und Industrie.
Description
- Company Size
- 50-249 Employees
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Construction, Real Estate, Building Services
Application Support Engineer
- Location
- Hamburg, Achim
- Working Model
- Onsite
- Diversity
- Open for all genders
