Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Rottenburg am Neckar
- Working Model
- Onsite
Job Summary
In this role, you will install and maintain Heydt software at customers, optimize processes, write technical documentation, and provide technical support and training for users.
Job Technologies
Your role in the team
- Introduction of our Heydt solutions to clients
- Installation and maintenance of Heydt software
- Optimization of installation processes
- Technical Documentation
- Collaboration with product development, project management, and IT service
- Technical support and consulting for users
- Troubleshooting and Problem Resolution for IT Issues
- Installation and maintenance of IT equipment
- Carrying out system updates and security audits
- Documentation of support processes (Confluence)
- Training users in new technologies
- Collaboration to Improve IT Infrastructure
- Willingness to travel nationwide
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Our expectations of you
Education
- Completed IT training or a comparable qualification
Qualifications
- Knowledge of operating systems (Linux/Microsoft Server) and network technologies
- Enjoyment of communication
- Good knowledge of German, English is an advantage
- Solution-oriented working style
Experience
- Experience in technical support
- Advantageous: Experience with databases and SQL
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What we offer
- Strong, goal-oriented team
- Friendly working atmosphere
- Flat hierarchies for quick decision-making
- Exciting tasks in document and information management
- Company pension scheme
- Regular company events
- Flexible working hours
- Space for creativity and own ideas
- Attractive compensation package
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Benefits
Work-Life-Integration
Job Locations
This is your employer
Heydt Verlags GmbH
Heydt Verlags GmbH is an established medium-sized company with over 400 employees, specializing in information management and offering services in archiving solutions, digitization, and IT services.
Description
- Company Type
- Established Company
- Working Model
- Onsite
- Industry
- Internet, IT, Telecommunication
IT Support Mitarbeiter
- Location
- Rottenburg am Neckar
- Working Model
- Onsite
- Diversity
- Open for all genders
