Job
In this role, you will build IT infrastructure for clients, manage the setup and maintenance of Microsoft 365, networks, and security solutions, and serve as a dedicated contact person both on-site and remotely.
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Job technologies
Your role in the team
- Our customers want lean IT with a dedicated point of contact that simply works.
- As a system administrator, you build this foundation and maintain it day to day.
- You set up and tidy up Microsoft 365, take care of the network, backups, and security, and plan when devices need to be replaced.
- You’ll join us for our IT assessments when we take stock at the customer’s site, and then implement the immediate measures yourself.
- You’ll handle most requests remotely from our office in Augsburg, and visit our customers in the region when needed.
- Provide ongoing support to regular clients and serve as their point of contact for IT.
- Set up, organize, and manage Microsoft 365 (Entra ID, Exchange Online, Teams, SharePoint, Intune).
- Set up and maintain networks, firewalls, Wi-Fi, and servers.
- Backup, monitoring, and IT security: backups, patch management, endpoint protection, and permissions.
- Plan, procure, and replace devices in a timely manner.
- Assist with IT checks and implement the immediate measures afterward.
- Set up new employees at the client’s site: devices, access, and onboarding.
- Document systems and processes clearly.
Our expectations of you
Education
- Completed vocational training as an IT specialist in system integration or equivalent.
Qualifications
- Excellent written and spoken German skills (a mandatory requirement for direct customer communication).
- In-depth knowledge of Microsoft 365, Windows Server, and Active Directory.
- Self-directed, structured approach to work.
- You explain technology in a way that even non-technical people can understand.
- Class B driver’s license for assignments at customer sites in the region.
Experience
- Experience with networking technologies (TCP/IP, VPNs, firewalls).
- Nice to have: Experience with RMM tools, backup solutions (Veeam, NAKIVO), or Intune.
What we offer
- Permanent full-time position with an attractive salary.
- Long-standing clients you support over the years.
- Modern equipment and up-to-date technologies.
- Short decision-making processes, your ideas matter.
- A collaborative team and regular team events.
Job locations
About your employer
tprime IT GmbH is an emerging company based in Augsburg that supports medium-sized businesses in developing and maintaining their IT infrastructure. The services offered include IT support, Microsoft 365 solutions, and automation of business processes. Since its founding in 2019, the company has focused on the needs of its clients in the German-speaking region.
- Startup
- Onsite
- Internet, IT, Telecommunication
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