Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Karlsruhe
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you will be the first point of contact for employees' IT-related issues and will assist with hardware and software installations, troubleshooting, and project implementations.
Job Technologies
Your role in the team
- First point of contact for employees regarding IT technical issues and inquiries.
- Assistance with the setup and configuration of hardware, software, and IT systems.
- Installation, maintenance, and troubleshooting of workstations, laptops, printers, and mobile devices.
- Processing support requests via ticket system.
- Performing updates and installations of software.
- Participation in IT projects and rollouts of new technologies.
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Our expectations of you
Education
- Completed training in the IT field (e.g., IT specialist for system integration) or a comparable qualification.
Qualifications
- Solid knowledge in the use of Microsoft Windows, Office applications, and common software.
- Good communication skills and customer orientation.
- Independent, structured working style and team skills.
- Willingness to develop further and to learn new technologies.
- Very good German and good English skills, both written and spoken.
Experience
- Initial work experience in IT support or helpdesk area is an advantage.
- Experience in troubleshooting hardware and software as well as working with networks (e.g., TCP/IP, WLAN).
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Benefits
More net
Health, Fitness & Fun
Work-Life-Integration
Topics that you deal with on the job
Job Locations
This is your employer
FERCHAU Engineering GmbH
Description
- Company Size
- 250+ Employees
- Company Type
- Recruiting Agency
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Recruitment Agency
IT Supporter
- Location
- Karlsruhe
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
