Job
- Level
- Experienced
- Location
- Berlin
- Working Model
- Onsite
- Job Field
- IT, Support
- Employment Type
- Part Time/Full Time
- Contract Type
- Permanent employment
Job Summary
In this role, you will maintain the IT infrastructure across five locations, handle support requests, administer Windows and Microsoft 365 environments, and assist with IT projects and security measures.
Job Technologies
Your role in the team
- Ensuring the stable operation of the IT infrastructure at five locations.
- Support in 1st- and 2nd-level support - together with our external IT company.
- Support for employees on-site with questions regarding computers, software, printers, telephony, and applications.
- Processing support requests via our ticket system Atera.
- Setup and handover of IT workstations (computers, peripherals, user accounts).
- Management and maintenance of Windows devices, Microsoft 365 (Outlook, Teams, user management), and Active Directory.
- Support with the administration of our practice management software Z1, X-ray and appointment solutions such as Doctolib, as well as communication systems (Placetel, Webex).
- Participation in IT projects, rollouts, and smaller migrations.
- Management of our UniFi-based network as well as IT security (backups, updates, firewalls).
- Maintenance and further development of IT documentation as a clear manual for systems and processes.
- Collaboration with internal contacts and external service providers.
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Our expectations of you
Education
- Completed training in the IT field (e.g., IT specialist) or a comparable qualification.
Qualifications
- Basic knowledge of networking and IT security is desirable.
- Structured, reliable, and independent way of working.
- High service orientation and enjoyment of direct contact with colleagues.
- Excellent spoken and written German skills.
- Teamwork skills, strong communication, and commitment to common goals.
Experience
- Professional experience in IT support and administration of Windows and Microsoft 365 environments.
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What we offer
- A versatile, responsible role in a modern workplace environment.
- Direct connection to everyday practice with scope for the development of our IT structures.
- Close collaboration within the team and with external partners.
- A workplace exclusively on-site with direct interaction.
- Short decision-making paths and a collegial working atmosphere.
- Extensive corporate benefits: BVG ticket, fitness allowance, occupational health insurance, English courses, monthly credit card allowance, childcare support
- Legendary team events: summer parties, company retreats, and spontaneous barbecues
- Health promotion: e.g., smoking cessation courses and discounted prophylaxis products
- Career & Development: Personalized growth opportunities, advancement prospects, and coverage of further training costs
- Anniversary bonuses with special highlights for the 5th and 10th year
- Employee restaurant for your balanced nutrition
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Benefits
Work-Life-Integration
Health, Fitness & Fun
Job Locations
About Your Employer
KU64 Dr. Ziegler & Partner Zahnärzte
KU64 Dr. Ziegler & Partner Dentists is a renowned dental practice in Berlin that offers a wide range of dental services. The interdisciplinary team ensures comprehensive care for patients. The main location is at Kurfürstendamm 64 in Berlin-Charlottenburg.
Description
- Company Type
- Established Company
- Working Model
- Onsite
- Industry
- Healthcare, Social Sector
IT Administrator specializing in 1st & 2nd Level Support
- Location
- Berlin
- Working Model
- Onsite
- Diversity
- Open for all genders
