Job
In this role, you will maintain the IT infrastructure across five locations, handle support requests, administer Windows and Microsoft 365 environments, and assist with IT projects and security measures.
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Your role in the team
- Ensuring the stable operation of the IT infrastructure at five locations.
- Support in 1st- and 2nd-level support - together with our external IT company.
- Support for employees on-site with questions regarding computers, software, printers, telephony, and applications.
- Processing support requests via our ticket system Atera.
- Setup and handover of IT workstations (computers, peripherals, user accounts).
- Management and maintenance of Windows devices, Microsoft 365 (Outlook, Teams, user management), and Active Directory.
- Support with the administration of our practice management software Z1, X-ray and appointment solutions such as Doctolib, as well as communication systems (Placetel, Webex).
- Participation in IT projects, rollouts, and smaller migrations.
- Management of our UniFi-based network as well as IT security (backups, updates, firewalls).
- Maintenance and further development of IT documentation as a clear manual for systems and processes.
- Collaboration with internal contacts and external service providers.
Our expectations of you
Education
- Completed training in the IT field (e.g., IT specialist) or a comparable qualification.
Qualifications
- Basic knowledge of networking and IT security is desirable.
- Structured, reliable, and independent way of working.
- High service orientation and enjoyment of direct contact with colleagues.
- Excellent spoken and written German skills.
- Teamwork skills, strong communication, and commitment to common goals.
Experience
- Professional experience in IT support and administration of Windows and Microsoft 365 environments.
What we offer
- A versatile, responsible role in a modern workplace environment.
- Direct connection to everyday practice with scope for the development of our IT structures.
- Close collaboration within the team and with external partners.
- A workplace exclusively on-site with direct interaction.
- Short decision-making paths and a collegial working atmosphere.
- Extensive corporate benefits: BVG ticket, fitness allowance, occupational health insurance, English courses, monthly credit card allowance, childcare support
- Legendary team events: summer parties, company retreats, and spontaneous barbecues
- Health promotion: e.g., smoking cessation courses and discounted prophylaxis products
- Career & Development: Personalized growth opportunities, advancement prospects, and coverage of further training costs
- Anniversary bonuses with special highlights for the 5th and 10th year
- Employee restaurant for your balanced nutrition
Benefits
Work-Life-Integration
Health, fitness & fun
Job locations
About your employer
KU64 Dr. Ziegler & Partner Dentists is a renowned dental practice in Berlin that offers a wide range of dental services. The interdisciplinary team ensures comprehensive care for patients. The main location is at Kurfürstendamm 64 in Berlin-Charlottenburg.
- Established Company
- Onsite
- Healthcare, Social Sector
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