Job
- Level
- Junior
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Berlin
- Working Model
- Onsite
Job Summary
In this role, you install and configure computers and hardware, assist in troubleshooting, and handle customer requests both onsite and remotely while supporting IT administration.
Your role in the team
- You install and configure computers, as well as the associated hardware (monitors, printers, networks).
- You assist with problem analysis and handle customer inquiries as part of on-site and remote field service.
- You assist us with the IT administration of our clients and prioritize the requests.
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Our expectations of you
Qualifications
- Good personal work organization and time management, professional communication in customer situations, and team skills.
- Very good knowledge of German (must-have) and good knowledge of English (nice-to-have).
Experience
- Experience in IT support or IT administration.
- Experience in handling Windows Client administration is advantageous.
- Initial experience with ticketing systems is advantageous.
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What we offer
- Top work-life balance supported by smart benefits.
- 35 - 40 hours per week & flexible working hours.
- Exciting team events, flat hierarchies, and startup culture.
- Numerous training opportunities in the fields of IT infrastructure as well as personal and professional development.
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Benefits
Work-Life-Integration
Health, Fitness & Fun
Job Locations
This is your employer
Stud-it Gmbh
stud-IT GmbH, based in Münster, provides fast and straightforward support for technical issues such as laptops, Wi-Fi, and software. The company relies on mixed teams of IT experts and students and operates in cities like Cologne, Hamburg, and Munich. It supports customers both remotely and on-site, including ticket processing and projects.
Description
- Company Type
- Established Company
- Working Model
- Onsite
- Industry
- Internet, IT, Telecommunication
IT Support 1st Level Support - Junior Position
- Location
- Berlin
- Working Model
- Onsite
- Diversity
- Open for all genders
