Job
- Level
- Junior
- Job Field
- IT, Support
- Employment Type
- Part Time
- Contract Type
- Internship / school internship
- Salary
- 17 to 19€ Gross/Hour
- Location
- Hamburg
- Working Model
- Onsite
Job Summary
In this role, you will track service requests, assist with IT incidents, install and maintain client systems and hardware, help with onboarding/offboarding, and administer Atlassian tools.
Job Technologies
Your role in the team
- Responsible for tracking incoming service requests.
- Supporting the team in resolving IT incidents.
- Installation and maintenance of client systems, especially notebooks (Windows & macOS).
- Support of existing user systems according to current knowledge.
- Maintenance and servicing of hardware (both Windows and macOS).
- Support with employee onboarding and offboarding.
- Participation in projects within the internal IT department.
- Support in the administration of Atlassian tools (Jira, Confluence, Bitbucket, Crowd).
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Our expectations of you
Education
- Ongoing studies in Computer Science, Business Informatics, Business Administration with a focus on Computer Science, or a comparable course of study.
Qualifications
- IT affinity and enthusiasm for new technologies.
- Good knowledge of operating and administering Windows, Office 365, and ideally also macOS.
- You possess analytical thinking skills and work independently, while also enjoying teamwork, being reliable, and having fun interacting and communicating with colleagues from other departments.
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What we offer
- We believe that genuine appreciation is tangible.
- Therefore, we support you with benefits that make your life easier and give you space to develop further.
- Every salary is based on our salary formula StarPay for fairness, transparency, and maximum clarity.
- Based on clearly defined criteria such as professional experience, length of service, highest educational qualification, and assumption of additional responsibilities, individual and transparent salaries are determined.
- The salary ranges listed here represent the spectrum of this potential variation - from entry-level to fully developed experience level.
- Addition: This refers to the base salary exclusive of the additional benefits provided as part of our corporate perks.
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Benefits
Health, Fitness & Fun
Work-Life-Integration
Job Locations
This is your employer
Star Finanz GmbH
Star Finanz is the leading provider of multibank-enabled online and mobile banking solutions in Germany. We offer a comprehensive range of innovative financial products to private customers, small and medium-sized businesses and large enterprises, including the StarMoney, StarMoney Deluxe, StarMoney for Mac and StarMoney Business product lines, as well as the SFirm electronic banking software.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication