Job
In this position, you will support private customers and small businesses on-site with IT issues such as setting up PCs, WLAN networks, and software installation, while conducting clear training sessions.
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Job technologies
Your role in the team
- You provide on-site support to private customers, seniors, and small businesses with technical issues.
- For example:
- Set up PCs and laptops
- Install and configure Windows
- Set up printer
- Resolve Wi-Fi and internet issues
- Set up routers, repeaters, and mesh systems
- Set up email accounts
- Set up smartphones and tablets
- Transfer and back up data
- Install programs
- resolve minor software issues
- Provide customers with clear support on technical questions
- provide brief training sessions, e.g. on how to use a smartphone or PC
- It mainly involves practical IT issues that arise in the day-to-day lives of private customers and small businesses.
- For many processes, you’ll also receive internal step-by-step guides.
Our expectations of you
Education
- A completed IT qualification is not required.
Qualifications
- You have a strong interest in computers and technology.
- You can explain technical concepts in an understandable way.
- You treat people in a friendly and patient manner.
- You can work independently at the client’s site.
- You are reliable and responsible.
- You have a Category B driving licence.
- Ideally, you have your own vehicle.
- What matters much more to us is that you’re genuinely interested in technology, can solve problems independently, and are willing to learn new things.
What we offer
- €15 per hour to start.
- With good performance, a rapid increase to up to €18 per hour is possible.
- Your travel time to our clients is paid as working time.
- Additionally, you will receive €0.30 in travel expense reimbursement for each kilometer driven.
- You largely decide for yourself when and how much you want to work.
- Ideal alongside your studies, vocational training, school, or main job.
- You can earn additional commissions on eligible sales through our TechPaten Shop.
- Since you help customers directly on site, and many of our customers greatly appreciate personal assistance, tips are also regularly given.
Benefits
Work-Life-Integration
Job locations
About your employer
TechPaten provides understandable technical support directly on-site for its customers. The company covers a wide range of services, including PC, smartphone, WLAN, network, and software assistance, as well as IT security and development services for businesses.
- Established Company
- Onsite
- Internet, IT, Telecommunication
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